Patricia Hatcher
Albany
Summary
Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.
Safety-conscious School Bus Driver with Number years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Dedicated Job Title with high-level mechanical expertise and proven school bus transportation safety record. Managed and mentored newer drivers and transported numerous students on daily routes and field trips in suburban school district. Excellent driving and supervisory skills and traffic laws knowledge enabled optimum outcomes.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Well-regarded Job Title offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Merchandiser
Shift Smart
02.2020 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Improved product visibility by strategically organizing merchandise on showroom floors.
School Bus Driver
Lee County Schools
11.2009 - 11.2024
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Communicated information to parents to promote good communication and transparency.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Created and enforced bus rules and kept expectations posted.
- Recorded bus route and made notes for substitute drivers.
- Assessed bus condition and maintained brakes, wipers, gas levels and cleanliness.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Drafted and submitted reports detailing trips, fuel, mileage and hours.
- Drove bus along assigned route, picking up students.
- Monitored bus heating, lighting and ventilation systems.
- Held special assemblies to explain rules and emergency bus procedures to students.
- Escorted students across streets and roadways and guided older children across streets.
- Taught students first-aid and emergency protocols in case of emergency.
Assistant Manager
Dollar General
11.2017 - 11.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored security to protect employees, customers and property.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
Assistant Manager
Golden Corral Buffet and Grill
06.1980 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Retail Merchandiser
Footprints Retail Services
05.2018 - 05.2019
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Arranged consistent shelves, bins and racks at Number locations by following established planograms.
- Folded and arranged merchandise in attractive displays to drive sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Moved and lifted heavy loads of merchandise using Type equipment.
- Followed orders precisely for correct items, sizes and quantities.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
- Greeted store customers and discussed needs.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Developed plan-o-grams and layouts that maximized sales.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Interacted with guests in friendly and knowledgeable way.
- Compiled reports of cost factors such as labor, production and equipment.
- Recorded daily activities for inventory control.
- Stocked designated items on shelves, end caps and displays.
- Hauled Type items from stock, using Type equipment and placed on correct store shelves.
- Operated Type computer system, hand-held inventory control device and calculator to fill orders on time.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Education
Ged -
Crisp County High School
Cordele, GASkills
- P>Commercial driving
- P>Dependable and reliable
- P>Vehicle systems maintenance
- P>Effective communication skills
- P>GPS and route planning
- P>Understands local routes
- P>Route logs
Personal Information
Title: Merchandiser
Education
Cordele, GA
Certification
CDL
Cdl
Class B
Timeline
Merchandiser
Shift Smart
02.2020 - Current
Retail Merchandiser
Footprints Retail Services
05.2018 - 05.2019
Assistant Manager
Dollar General
11.2017 - 11.2021
School Bus Driver
Lee County Schools
11.2009 - 11.2024
Assistant Manager
Golden Corral Buffet and Grill
06.1980 - 09.2020
Ged -
Crisp County High School
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