Patricia Overton
WOODSTOCK
Summary
Dynamic and detail-oriented receptionist with a proven track record at Strong Faith Medical Supply. Expert in appointment coordination and bookkeeping, ensuring seamless operations and client satisfaction. Recognized for maintaining confidentiality and resolving customer issues effectively, while managing multiple tasks in a fast-paced environment. Committed to delivering exceptional service and support.
Overview
10
10
years of professional experience
Work History
Receptionist
Strong Faith Medical Supply
08.2020 - 10.2024
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
Receptionist
Strong Faith Injury Center
08.2017 - 08.2020
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
E & S Medical Supply
06.2014 - 08.2017
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Thomas Jefferson High School
Alexandria, VA06-1974
Skills
- Bookkeeping
- Appointment coordination
- Professional demeanor
- Project management
Timeline
Receptionist
Strong Faith Medical Supply
08.2020 - 10.2024
Receptionist
Strong Faith Injury Center
08.2017 - 08.2020
Receptionist
E & S Medical Supply
06.2014 - 08.2017
High School Diploma -
Thomas Jefferson High School