Patricia Speakes
Peachtree Corners,MI
Summary
Professional adult offering years of hands-on experience preparing basic and complex training programs, strong writing and proofreading skills. Committed to blending strong organizational and time management skills to any position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Teaching Instructor
Various Locations
- Director of Training for Community Action Program.
- Taught in secondary private school in WV and public schools in Toledo OH, Cincinnati OH and Columbus OH.
- Taught following subjects: English, Speech & Drama
- Reading Coordinator for school in Columbus OH
- Recognized by State Legislature of state of Ohio as Outstanding Educator.
Contract Instructional Designer
Bluebird Bio Inc
01.2019 - 12.2019
- Targeted diverse learning modalities in development of new course content and training programs for various courses in mortgage servicing across US, India and Manilla.
- Designed over 30 different course materials and supported implementation of each course.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Created curricula, research topics and conceptualized course format, subject matter and presentation for every course developed and courses developed by direct reports.
Instructional Designer, Technical Writer & Manager
JPMorgan Chase
07.2000 - 10.2017
- Designed learning activities, content, and assessments for employees in various areas of originations & mortgage servicing with Chase.
- Managed & supervised the design & writing courses of direct reports.
- As technical writer, took complex information and turned it into plain language that those just learning could comprehend.
- Managed customer service trainers in several states in addition to those in Manilla and India.
- As proofreader edited letters of executives and content materials of employees from various lines of business to ensure that clarity, consistency, completeness of such were credible and well written, grammatically correct and accessible.
Associate Editor
SRA McGraw-Hill Publishing Company
05.1993 - 07.1996
- Collaborated with editor and official author to plan and develop highly interactive teacher and student instructional materials for Direct Instruction K through 6, delivered digitally and in print.
- Worked within grade-span team, usually for grades five and six in research, development and writing of such instructional materials to ensure high-quality courses and adherence to timelines.
- Followed educational guidelines and requirements of assigned state.
- Edited according to internal and external style guides and requirements of assigned state.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Edited, including proofreading, of materials at publishers and before final publication.
Education
Bachelor of Arts - English Education
Marshall University
Huntington WVGrad School - Reading Certification
Bowling Green State University
Bowling Green, OHSkills
- Detailed Researcher
- Excellent grammar and writing Skills
- Knowledge of Customer Service Procedures
- Recognize different Learning Styles
- Strong planning and prioritizing tasks
- Excellent written and verbal communication
- Time management skills
- Deadline driven
- Ability to work independently within team environment (virtually and actual)
Timeline
Contract Instructional Designer
Bluebird Bio Inc
01.2019 - 12.2019
Instructional Designer, Technical Writer & Manager
JPMorgan Chase
07.2000 - 10.2017
Associate Editor
SRA McGraw-Hill Publishing Company
05.1993 - 07.1996
Teaching Instructor
Various Locations
Bachelor of Arts - English Education
Marshall University
Grad School - Reading Certification
Bowling Green State University
Similar Profiles
Ebrima CeesayEbrima Ceesay
Appliance Service Technician at Various LocationsAppliance Service Technician at Various Locations
SHUO YUANSHUO YUAN
Swimming Coach at Various LocationsSwimming Coach at Various Locations
Yousif HannaYousif Hanna
Security Guard at Various LocationsSecurity Guard at Various Locations