Patrick N. Outler
Lampkin Grove Baptist Church
Hephzibah
6
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Clinical Support Specialist
1 Year- Answer incoming calls with professionalism and efficiency. Handle questions regarding patient accounts, appointment scheduling, or re-routing calls to the appropriate department. Support patients with urgent dental needs by facilitating emergency scheduling when appropriate.
- Answer inquiries from prospective patients in a courteous and informative manner. Accurately register new patients in the Axium system and generate/send welcome letters. Clearly explain DCG services to potential new patients.
- Provide welcoming and professional experience for all patients. Assist with check-in, including updating demographic and insurance information, verifying coverage, and posting payments. Upon checkout, ensure follow-up appointments, recalls, or pending appointments are scheduled. Collect and post any outstanding payments and inform patients of future financial responsibilities.
Senior Pastor
6 Years 5 Months- Build relationships between congregation and visitors through fellowship.
- Collaborate with other religious leaders from various faiths to promote unity among diverse communities.
- Conduct counseling for spiritual, emotional or personal needs of congregation.
- Facilitate bible studies and small group sessions designed to foster deeper understanding of scripture amongst participants.
- Implement innovative solutions for streamlining administrative processes within the organization.
- Launch livestream video ministry to bring weekly services to online worshippers.
- Leverage interpersonal skills to build relationships with members of the community, creating meaningful connections with local organizations.
- Manage church budgeting and financial planning while ensuring fiscal responsibility and accountability.
- Officiate and provide services at weddings, funerals and nursing home events.
- Participate in fundraising activities to support congregational activities and facilities.
- Plan special events such as baptisms, weddings, and funerals while providing pastoral care when necessary.
- Provide spiritual guidance and leadership to the congregation by delivering sermons and facilitating faith-based activities.
- Utilize public speaking abilities to effectively communicate messages of faith during weekly services, special occasions, retreats, and workshops.
- Visit parishioners in homes, hospitals or nursing homes to provide spiritual comfort and support.
Funeral Services Assistant
2 Years 5 Months- Assisted with funeral services by providing support to families and guests, including greeting visitors and helping them find seating arrangements.
- Attended to needs of bereaved, such as by offering comfort, counseling, and after-care programs.
- Compiled information needed for death certificates, obituaries and other documents related to the funeral service.
- Coordinated visitation hours at the funeral home by scheduling staff coverage according to needs.
- Facilitated memorial service planning meetings with family members, clergy and other personnel involved in the ceremony.
- Maintained a professional demeanor while coordinating activities for funerals, such as guiding processions and organizing floral displays.
- Met with family members to plan funerals.
- Performed variety of tasks during funerals to assist funeral directors and to ensure that services ran smoothly and as planned.
- Performed various administrative tasks, such as typing documents and answering telephone calls.
- Prepared burial site prior to interment services according to customer requests, ensuring all graveside decorations were properly placed before ceremonies began.
- Provided administrative support to the Funeral Director, such as typing documents, filing paperwork and answering phones.
- Provided advice to mourners on how to make charitable donations in honor of deceased.
Education
Associate in Applied Science (A.A.S.) - Funeral Services
Bachelor of Arts (B.A.) - English
Skills
Administrative/Clerical
Community Outreach
Effective communication
Interpersonal skills
Leadership
Patient confidentiality
Professionalism
Public Speaking
Relationship building
Support services
Teamwork
Teamwork and collaboration
Timeline
Clinical Support Specialist
Dental College of Georgia
06.2025 - CurrentRead More
Funeral Services Assistant
Kinsey & Walton Funeral Home
08.2020 - 01.2023Read More
Senior Pastor
Lampkin Grove Baptist Church
01.2020 - CurrentRead More
Morris College
Bachelor of Arts (B.A.) from English
Read More
Ogeechee Technical College
Associate in Applied Science (A.A.S.) from Funeral Services
Read More