Patrick Schroeder
Atlanta
Summary
Friendly and dependable professional with extensive experience in customer service, safety-focused operations, team leadership, and fast-paced environments. Proven ability to interact with diverse customers, resolve issues professionally, and maintain high standards of safety and operational efficiency. Experienced in training team members, handling responsibilities independently, and creating positive guest experiences. Seeking a part-time Bartender position at Fetch to combine strong people skills, reliability, and a passion for providing exceptional service in a fun, community-oriented environment.
Overview
10
10
years of professional experience
Work History
Pilot
Frontier Airlines
Atlanta, GA
08.2023 - Current
- Ensure the safe transportation of passengers while maintaining compliance with all FAA regulations and company procedures.
- Deliver exceptional customer service by promoting passenger comfort, professionalism, and clear communication.
- Make critical decisions in dynamic environments while prioritizing safety and operational efficiency.
- Collaborate with flight attendants, dispatchers, maintenance personnel, and air traffic control to ensure successful flight operations.
Ride Operator
Walt Disney World
Orlando, FL
10.2021 - 07.2022
- Operated attractions while ensuring guest safety and adherence to operational protocols.
- Assisted in training new ride operators on safety procedures and equipment usage.
- Monitored ride performance, providing immediate feedback for operational adjustments.
- Enhanced guest experience by delivering exceptional service and addressing inquiries promptly.
Assistant Store Manager
Village Burger
Johns Creek, GA
08.2017 - 07.2020
- Trained staff on food safety standards and proper handling techniques.
- Streamlined order processing, enhancing customer service efficiency.
- Coordinated inventory management to reduce waste and optimize stock levels.
- Implemented training programs for new hires, improving team performance.
Line Cook
Charlton's Grill and Tap
Johns Creek, GA
08.2016 - 08.2017
- Prepared high-quality dishes according to restaurant standards and recipes.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new line cooks on established cooking techniques and safety protocols.
Education
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2023
Skills
- Customer Service
- Communication
- Teamwork
- Multitasking
- Cash Handling and POS Systems
- Reliability
- Leadership
- Time Management
Timeline
Pilot
Frontier Airlines
08.2023 - Current
Ride Operator
Walt Disney World
10.2021 - 07.2022
Assistant Store Manager
Village Burger
08.2017 - 07.2020
Line Cook
Charlton's Grill and Tap
08.2016 - 08.2017
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University