Patrick-Vincent Bernal Partolan
Macon
Summary
Dependable server with a proven track record of delivering fast, high-quality service in busy restaurant environments. Adaptable team player with strong skills in staff collaboration, customer issue resolution, and maintaining positive relationships with guests, coworkers, and management.
Overview
3
3
years of professional experience
Work History
Volunteer
Kitty City Cat Rescue
03.2025 - 05.2025
- Cared for over fifty animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Provided companionship and comfort to animals in need of extra love and attention.
- Helped with intake of newly surrendered animals, providing food and water.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Food Server
Guitarras Mexican Express
07.2024 - 03.2025
- Cultivated warm, lasting relationships with regular customers through friendly, attentive service.
- Explained menu items clearly and offered safe recommendations for guests with food allergies.
- Managed time efficiently to ensure quick and accurate delivery of orders.
- Handled special requests and customer complaints professionally, resolving issues to maintain satisfaction and loyalty.
- Maintained clean and organized work areas, contributing to a pleasant dining atmosphere.
- Proactively restocked supplies during downtime to stay prepared for busy shifts.
- Participated in ongoing training to stay current with company policies and improve service quality
Server Assistant
Texas Roadhouse, Inc.
06.2022 - 06.2024
- Prepare 20-35 tables per shift for incoming guests by cleaning, sanitizing, distributing menus, and placing condiments
- Ensure guests have clean bathroom facilities by conducting regular bathroom checks and stocking essentials (i.e Paper towels) as necessary
- Facilitate an effective team environment by communicating priorities, work progress, and issues to at least 50 other server assistants, servers, managers, and kitchen staff
- Operationalize effective and efficient practices in the "Front of House" to maintain consistent business volume, drive growth, and enable guest satisfaction
- Greeted customers warmly to provide exceptional customer service.
Education
Bachelor of Science - Cybersecurity
Mercer University
Macon, GA05-2028
High School Diploma -
Howard High School
05.2024
Skills
- Dynamic, adaptable, and fast learner
- Typing speed of over 100 words per minute with high accuracy
- Exceptional attention-to-detail and dependability
- Willing to Learn
- Positive and Friendly Attitude
- Self-starting, initiative-taking, and self-motivated
- Teamwork and Collaboration
Timeline
Volunteer
Kitty City Cat Rescue
03.2025 - 05.2025
Food Server
Guitarras Mexican Express
07.2024 - 03.2025
Server Assistant
Texas Roadhouse, Inc.
06.2022 - 06.2024
Bachelor of Science - Cybersecurity
Mercer University
High School Diploma -
Howard High School
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