Patrick-Vincent Bernal Partolan
Macon
Summary
Dependable and detail-oriented student worker with experience supporting daily operations in academic and front-desk environments. Known for strong organization, clear communication, and the ability to work independently while adapting to new systems quickly. Brings a reliable work ethic, strong typing and administrative skills, and a willingness to learn and grow in any role.
Overview
4
4
years of professional experience
Work History
New Media Lab Assistant
Mercer University
09.2025 - 12.2025
- Greeted students, faculty, and visitors and assisted them with access to Mac desktop workstations
- Managed sign-in procedures and ensured proper use of lab resources
- Provided front-desk support by answering questions and relaying messages to supervisors when they were unavailable
- Coordinated scheduling and reservations for faculty use of the lab
- Maintained a clean, organized, and professional workspace
- Ensured the lab was secured and properly closed at the end of shifts
- Demonstrated reliability, attention to detail, and strong communication skills in a customer-facing environment
Volunteer
Kitty City Cat Rescue
03.2025 - 05.2025
- Cared for over fifty cats by feeding and replenishing water, cleaning litter boxes, and supervising playtime.
- Provided companionship and comfort to animals in need of extra love and attention.
- Helped with the intake of newly surrendered animals, providing food and water.
- Cleaned and sanitized cages and living areas to promote health and well-being.
- Maintained cages, kennels, and grooming areas in a neat and clean condition.
Food Server
Guitarras Mexican Express
07.2024 - 03.2025
- Cultivated warm, lasting relationships with regular customers through friendly, attentive service.
- Explained menu items clearly and offered safe recommendations for guests with food allergies.
- Managed time efficiently to ensure quick and accurate delivery of orders.
- Handled special requests and customer complaints professionally, resolving issues to maintain satisfaction and loyalty.
- Maintained clean and organized work areas, contributing to a pleasant dining atmosphere.
- Proactively restocked supplies during downtime to stay prepared for busy shifts.
- Participated in ongoing training to stay current with company policies and improve service quality
Server Assistant
Texas Roadhouse, Inc.
06.2022 - 06.2024
- Prepare 20-35 tables per shift for incoming guests by cleaning, sanitizing, distributing menus, and placing condiments
- Ensure guests have clean bathroom facilities by conducting regular bathroom checks and stocking essentials (i.e Paper towels) as necessary
- Facilitate an effective team environment by communicating priorities, work progress, and issues to at least 50 other server assistants, servers, managers, and kitchen staff
- Operationalize effective and efficient practices in the "Front of House" to maintain consistent business volume, drive growth, and enable guest satisfaction
- Greeted customers warmly to provide exceptional customer service.
Education
Bachelor of Science - Cybersecurity
Mercer University
Macon, GA05-2028
High School Diploma -
Howard High School
Macon, GA05.2024
Skills
- Strong written communication and professional email etiquette
- Fast and accurate typing (100 WPM)
- Experience using Microsoft Word, Excel, Google Docs, and email platforms
- Familiarity with Workday and Canvas systems
- Organized and detail-oriented when managing tasks and information
- Dependable and responsible when given independent work
- Able to follow procedures and maintain a clean, orderly workspace
- Comfortable assisting others and providing basic front-desk support
- Willing to learn new systems and improve skills quickly
- Able to stay calm and focused in busy or changing environments
- Works well independently and can collaborate when needed
- Reliable with scheduling, time management, and task completion
Timeline
New Media Lab Assistant
Mercer University
09.2025 - 12.2025
Volunteer
Kitty City Cat Rescue
03.2025 - 05.2025
Food Server
Guitarras Mexican Express
07.2024 - 03.2025
Server Assistant
Texas Roadhouse, Inc.
06.2022 - 06.2024
High School Diploma -
Howard High School
Bachelor of Science - Cybersecurity
Mercer University