Paula Palacios
LaFayette
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
8
8
years of professional experience
Work History
Breakfast Manager
Wendys International
Chickamauga
08.2021 - 03.2025
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company policies and procedures.
- Opened the store, set up, and prepared food products
- Trained new employees in proper food handling techniques, safety procedures, and customer service etiquette
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Established quality control standards for all menu items served at the restaurant.
- Resolved conflicts between customers or employees in a professional manner.
Construction Assistant
WDS Enterprise
Lafayette
02.2019 - 07.2021
- Assisted with diverse construction challenges to help team and customer.
- Organized construction equipment and supplies for job sites.
- Cleaned and prepared construction sites by removing debris and possible hazards.
- Maintained accurate records and prepared cost and inventory reports.
Deli Clerk
Walmart
Lafayette
04.2017 - 02.2021
- Assembled and served meals according to specific guest requirements.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Maintained safe food handling practices to prevent germ spread.
Education
High School Diploma -
Riverside Community College
Riverside, CASkills
- Employee training
- Food safety
- Quality control
- Customer service
- Inventory management
- Staff supervision
- Conflict resolution
- Time management
- Multitasking
- Monitoring food preparation
Timeline
Breakfast Manager
Wendys International
08.2021 - 03.2025
Construction Assistant
WDS Enterprise
02.2019 - 07.2021
Deli Clerk
Walmart
04.2017 - 02.2021
High School Diploma -
Riverside Community College
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