Payton Gibson
La Grange
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Salesperson
WashnRoll
La Grange
06.2023 - Current
- Assisted customers with product selection and provided detailed information.
- Maintained cleanliness and organization of the sales floor and inventory areas.
- Processed customer transactions accurately and efficiently at the point of sale.
- Collaborated with team members to ensure a smooth workflow during busy periods.
- Developed key customer relationships to increase sales.
- Developed and implemented strategies to meet sales quotas.
- Negotiated deals and handled complaints or objections.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Recruited, hired and trained new hires to optimize profitability.
- Reduced process lags by training employees on best practices and protocols.
- Resolved customer complaints promptly and efficiently.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Assistant Manager
WashnRoll
La Grange
05.2022 - 06.2023
- Assisted in managing daily operations and staff workflows at WashnRoll.
- Developed training materials to enhance team performance and service quality.
- Coordinated scheduling to ensure adequate coverage during peak hours.
- Monitored compliance with safety and cleanliness standards in the facility.
- Communicated with customers to resolve issues and improve satisfaction rates.
- Implemented inventory management practices to maintain optimal stock levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on process improvements for operational efficiency.
- Provided support during staff evaluations and performance feedback sessions.
- Created reports on sales trends, inventory levels, and financial data.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
Assistant Manager
Magic tunnel Car Wash
La Grange
05.2021 - 05.2022
- Assisted in managing daily operations and staff workflows at WashnRoll.
- Developed training materials to enhance team performance and service quality.
- Coordinated scheduling to ensure adequate coverage during peak hours.
- Implemented inventory management practices to maintain optimal stock levels.
- Communicated with customers to resolve issues and improve satisfaction rates.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
Fast Food Cook
Zaxbys
La Grange
08.2020 - 03.2021
- Prepared food items following safety and hygiene standards.
- Operated kitchen equipment including fryers and grills efficiently.
- Assembled sandwiches and meals according to customer specifications.
Fast Food Cook
Taco Bell
Marietta
05.2020 - 08.2025
- Prepared food items following safety and hygiene standards.
- Operated kitchen equipment including fryers and grills efficiently.
- Assembled sandwiches and meals according to customer specifications.
Education
High School Diploma -
Callaway High School
La Grange, GA05-2021
Skills
- Customer relationship management
- Sales strategy development
- Transaction processing
- Inventory management
- Team collaboration
- Training and recruitment
- Product description
- Closing techniques
- Customer care
- Complaint handling
- Time management
- Organization skills
- Effective communication
- Sales goal achievement
- Customer service improvement
- Customer relations
- Relationship building
- Objection handling
- Profit generation
Timeline
Salesperson
WashnRoll
06.2023 - Current
Assistant Manager
WashnRoll
05.2022 - 06.2023
Assistant Manager
Magic tunnel Car Wash
05.2021 - 05.2022
Fast Food Cook
Zaxbys
08.2020 - 03.2021
Fast Food Cook
Taco Bell
05.2020 - 08.2025
High School Diploma -
Callaway High School