John Pidgeon
Albany
Summary
Experienced Car Detailing Manager with comprehensive expertise in car detailing processes, including cleaning, waxing, and minor repairs. Led teams in delivering exceptional service through effective training and workflow optimization. Enhanced productivity and customer satisfaction at previous locations by streamlining operations.
Overview
29
29
years of professional experience
Work History
Car Detailing Manager
Teph Seal Auto Appearance
Albany
05.2021 - Current
- Managed daily operations of car detailing team and workflow efficiency.
- Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
- Trained staff on proper detailing techniques and equipment usage.
- Trained new staff members on proper techniques for interior and exterior detailing services.
- Developed training materials for new hires in car detailing procedures.
- Ensured adherence to safety protocols and quality standards during services.
- Conducted regular inspections to maintain service quality and cleanliness standards.
- Conducted regular inspections of vehicles to identify any damage or areas that need special attention during the detail process.
- Checked quality of finished vehicles prior to releasing them back to customers.
- Maintained detailed records of work completed on each vehicle including photos before and after detailing services.
- Implemented process improvements to streamline detailing operations.
- Coordinated inventory management for cleaning supplies and tools.
- Monitored inventory levels for car detailing supplies and equipment, placing orders when stock ran low.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude.
- Provided feedback to employees regarding their performance, offering coaching when necessary.
- Analyzed sales data from previous months to forecast demand for upcoming weeks.
- Organized scheduling for employees to ensure adequate coverage during peak periods of business.
- Performed basic repairs such as buffing paint scratches, replacing lights and windshield wipers.
Car Detailing Manager
Intergra Car Detailing
Albany
05.2021 - 06.2026
- Managed daily operations of car detailing team and workflow.
- Trained staff on proper detailing techniques and equipment usage.
- Ensured compliance with company standards for quality and safety.
- Oversaw inventory management of detailing supplies and equipment.
- Developed training materials for new employees in car detailing procedures.
- Coordinated scheduling to optimize team productivity and service efficiency.
- Implemented process improvements to enhance service delivery and customer satisfaction.
- Conducted regular inspections to maintain high-quality detailing services provided by the team.
- Maintained detailed records of work completed on each vehicle including photos before and after detailing services.
- Checked quality of finished vehicles prior to releasing them back to customers.
- Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
Warehouse Worker
UPS
New Orleans
04.1999 - 08.2005
- Operated forklifts and pallet jacks to move heavy items safely.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Loaded and unloaded packages from delivery trucks efficiently.
- Organized inventory in the warehouse for easy access and retrieval.
- Organized warehouse space for efficient storage of products.
- Staged and sorted multiple types of products for loading.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Collaborated with team members to meet shipping deadlines consistently.
- Trained new employees on warehouse procedures and equipment use.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Followed safety protocols to ensure a secure working environment.
- Operated scanners, computers, and other equipment to track orders.
Stocker
Walmart
New Orleans
02.1997 - 04.1999
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Stocked shelves with newly arrived products.
- Faced products on shelves and displays to meet company policies.
- Monitored inventory levels and reported shortages to maintain stock accuracy.
- Utilized handheld scanners for efficient inventory management and tracking.
- Implemented best practices for merchandising to enhance product visibility on shelves.
- Assisted customers in locating items throughout the store for a positive shopping experience.
- Participated in training new staff on stocking procedures and store layout.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
Education
Cornerstone Christian Academy
Peachtree Corners, GASkills
- Inventory management
- Quality assurance
- Process improvement
- Safety compliance
- Cost control
- Data analysis
- Sales management
- Employee training
- Team leadership
- Time management
- Customer service
Timeline
Car Detailing Manager
Teph Seal Auto Appearance
05.2021 - Current
Car Detailing Manager
Intergra Car Detailing
05.2021 - 06.2026
Warehouse Worker
UPS
04.1999 - 08.2005
Stocker
Walmart
02.1997 - 04.1999
Cornerstone Christian Academy