Penelope Santos
Savannah
Summary
Customer-focused professional with background in customer service sales representation. Possess comprehensive knowledge of customer relations, conflict resolution, and product promotion tactics. Exhibit strong communication and interpersonal skills to foster long-lasting relationships with customers. Previous roles have resulted in increased customer satisfaction ratings and improved brand reputation through consistent high-quality service delivery.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2025
2025
years of post-secondary education
Work History
Customer Service Sales Representative
K- Ensol Sun Mc
Savannah
03.2025 - 07.2025
- Processed sales transactions using point-of-sale systems efficiently.
- Handled customer complaints and resolved issues promptly and professionally.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
Permit Coordinator
Hyundai HEA
Savannah
01.2025 - 03.2025
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Completed PTW, TBM, Insurance Permits
- Documented customer interactions accurately in the database for future reference.
Education
Memorias High School
Jersey City, NJSkills
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Active listening
- Adaptable learning
- Multitasking and organization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Sales Representative
K- Ensol Sun Mc
03.2025 - 07.2025
Permit Coordinator
Hyundai HEA
01.2025 - 03.2025
Memorias High School