Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Interests
certifed notary
Timeline
Generic

Penise Hardin

Stockbridge

Summary

Experienced with mortgage loan origination, underwriting, and client relationship management. Utilizes in-depth knowledge of industry regulations to ensure compliance. Track record of delivering tailored financial solutions to meet client needs.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture

Offering solid academic background in finance and accounting, combined with commitment to learning and development within professional environment. Brings foundational understanding of financial principles and analytical skills, leveraging coursework and technical training to support accounting functions. Ready to use and develop skills in financial reporting and data analysis in Accounting/Finance Intern role.

Professional with thorough understanding of loan documents and notarial procedures. Known for strong communication skills, attention to legal details, and ability to ensure compliance with state laws. Focuses on team collaboration and achieving results, adapting to changing needs seamlessly. Trusted for reliability, integrity, and effective problem-solving.

Overview

16
16
years of professional experience

Work History

Mortgage Specialist

Frist Class Reality
02.2022 - Current
  • Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
  • Achieved high customer retention rate through exceptional relationship management and personalized service.
  • Provided comprehensive financial guidance to clients, recommending suitable mortgage products based on their needs and goals.
  • Collaborated with real estate agents to establish referral networks, fostering mutually beneficial partnerships.
  • Assisted clients in navigating complex mortgage documentation, ensuring a smooth application experience from start to finish.

Global Account Manager

Accounting Associates
12.2015 - Current
  • Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
  • Expanded the company''s international presence by identifying new market opportunities and targeting high-potential accounts.
  • Leveraged data-driven insights to optimize account strategies, resulting in increased revenue generation from existing clients.
  • Implemented innovative marketing strategies to promote products and services, resulting in increased brand awareness among target audiences.
  • Streamlined internal processes for better collaboration between sales, operations, and support teams, increasing operational efficiency.
  • Optimized resource allocation by balancing account priorities with team capabilities, leading to improved project outcomes.

Exclusive Director

Aism Investment Group
03.2018 - 08.2024
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Assistant Manager

Hilton
03.2010 - 04.2015
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

Education

Bachelor of Science - Business Administration And Management

University of Chicago
Chicago, IL
05-2006

Skills

  • Loan Document Signings (Refinance, Purchase, HELOC, Reverse Mortgages)
  • Notary Public Services
  • Real Estate Closings & Transactions
  • Financial Documentation & Accuracy
  • Client Confidentiality & Compliance
  • Mortgage Industry Knowledge
  • Title & Escrow Coordination
  • Executive Leadership

Websites

Affiliations

  • Association of Information Technology Professionals

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

certifed notary


  • General Notarial Acts (Acknowledgements, Jurats, Oaths, Affidavits)
  • Loan Signing Agent (Refinance, Purchase, HELOC, Reverse Mortgage)
  • ID Verification & Fraud Prevention
  • Title & Escrow Document Handling
  • Client Service & Confidentiality
  • Mobile & Remote Online Notarization (RON, if applicable)
  • Document Review & Accuracy
  • Scheduling & Time Management
  • Knowledge of State Notary Laws

Timeline

Mortgage Specialist

Frist Class Reality
02.2022 - Current

Exclusive Director

Aism Investment Group
03.2018 - 08.2024

Global Account Manager

Accounting Associates
12.2015 - Current

Assistant Manager

Hilton
03.2010 - 04.2015

Bachelor of Science - Business Administration And Management

University of Chicago

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Penise Hardin