Peri Ripley
Dahlonega
Summary
Dynamic and detail-oriented professional with strong interpersonal skills, experienced at Montaluce Winery and Restaurant. Proven ability in front of house organization and table vacancy management, ensuring exceptional customer experiences. Adept at multitasking and utilizing POS software to enhance service efficiency and guest satisfaction. Committed to maintaining a welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Host
Montaluce Winery and Restaurant
06.2023 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Attractions Attendant
Stone Mountain Park
04.2021 - 01.2023
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Operated rides and attractions according to written guidelines to reduce injuries.
Cashier
At Home Decor Superstore
02.2021 - 05.2021
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Cart Attendant (Seasonal)
IKEA
10.2020 - 12.2020
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Offered carts to patrons.
- Cleared parking lot of litter and foreign debris.
Attractions Attendant/Cashier
Jumpstreet Indoor Trampoline Park
07.2018 - 08.2020
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Delivered information and details of interest about facility to visitors.
- Built and established positive relationships with patrons, team members and supervisors.
Education
Bachelor of Arts - Animation And Anthropology
University of North Georgia
Dahlonega, GA05-2026
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05-2020
Skills
- Front of house organization
- POS software
- Detail-oriented
- Multitasking proficiency
- Telephone reception
- Strong interpersonal skills
- Verbal and written communication
- Table vacancy management
- Food allergy awareness
- First aid training
- Customer service
- Seating arrangements
Affiliations
- Honors Troop Gamma Gamma Sigma, Girl Scouts - Lifetime Scout
Timeline
Host
Montaluce Winery and Restaurant
06.2023 - Current
Attractions Attendant
Stone Mountain Park
04.2021 - 01.2023
Cashier
At Home Decor Superstore
02.2021 - 05.2021
Cart Attendant (Seasonal)
IKEA
10.2020 - 12.2020
Attractions Attendant/Cashier
Jumpstreet Indoor Trampoline Park
07.2018 - 08.2020
Bachelor of Arts - Animation And Anthropology
University of North Georgia
High School Diploma -
Peachtree Ridge High School