Perla I. Alfonso
Atlanta
Summary
Extensive experience working with the public in customer service settings. I am able to adapt in a fast-paced, high-energy businesses. Engage with peers at all levels including associates, supervisors, and managers. Work efficiently in a team setting and independently. I would like to use my current skills and develop new competences to grow with the company.
Overview
2026
2026
years of professional experience
Work History
Warehouse Associate
DHL
Union City, GA
01.2022
- Receiving, storing, handling, shipping, and preparing of products for customers delivery.
- Maintaining warehouse safety.
- Scanning all packages and envelopes to maintain data for on time delivery.
- Handle Parcels, organizing according to delivery.
- Effective interaction with other members of warehouse team and operations.
- Compile and analyze transaction reports.
Care Partner
WellStar
Kennesaw, GA
01.2021
- ADL’s Ambulation, and vital signs.
- Dressing Change, Oral Suctioning.
- Discontinuing foley catheter using proper procedures.
- Retrieval of data, maintaining needed, supplies and transporting supplies/patient medication.
Production Supervisor
Homechef
Lithia Springs, GA
2023 - Current
- Supervising and leading production team members to achieve daily targets
- Setting up tables and stations according to standard operating procedures
- Overseeing meal bagging and portioning to meet production goals
- Using Pick-to-Light automated tracking shipping line
- Identifying workflow improvements to support daily operations
- Coordinating with warehouse teams to prevent production delays
- Partnering with Quality Control to reduce errors and maintain standards
Production Line Lead
HOME CHEF
Lithonia, GA
01.2021 - 2023
- Engaging and encouraging team members to achieve targeted goals.
- Setup table as according to standard operating procedures.
- Meal bagging and or portioning to meet production target.
- Pick to Light automated tracking shipping line.
- Engaged and identified work processes to support workflow each day.
- Worked with warehouse in requesting product to prevent production halts.
- Worked with Quality Control to reduce errors.
Production Associate
HOME CHEF
Lithonia, GA
01.2021 - 01.2022
- Portioning and packing Home Chef meals for customers.
- Using proper measuring utensils to portion ingredients.
- Labeling packages and preparing items for shipping.
- Transitioning between tasks when needed.
- Following all GMPs as directed while onsite.
Retail Associate
TJ Maxx
Alpharetta, GA
01.2020 - 01.2021
- Promote positive customer experience.
- Accurately rings customer purchases/returns.
- Accurately processes and prepares merchandise for the sales floor following procedures.
- Initiate and participates in store recovery as needed throughout the day.
- Adhere to all labor laws, policies, and procedures.
- Participate in safety awareness and maintenance of a risk-free environment.
Manager
MCDONALD’S
Alpharetta, GA
01.2019 - 01.2021
- Oversee day-to-day operations.
- Design strategy and set goals for growth.
- Maintain budgets and optimize expenses.
- Ensure employees work productively and develop professionally.
- Oversee recruitment and training of new employee.
- Evaluate and improve operations and financial performance.
- Direct the employee assessment process.
- Prepare regular report for upper management.
- Ensure staff follows health and safety regulations.
Education
Diploma - undefined
Milton High School
Skills
- Process Improvement
- Bilingual (Spanish)
- Zebra Printer System
- Microsoft Office Suites
- Shipping/Meal Bagging/Portioning
- Time Management
- Conflict Resolution
Timeline
Warehouse Associate
DHL
01.2022
Care Partner
WellStar
01.2021
Production Line Lead
HOME CHEF
01.2021 - 2023
Production Associate
HOME CHEF
01.2021 - 01.2022
Retail Associate
TJ Maxx
01.2020 - 01.2021
Manager
MCDONALD’S
01.2019 - 01.2021
Diploma - undefined
Milton High School
Production Supervisor
Homechef
2023 - Current