Experienced legal professional skilled in providing comprehensive support to attorneys and legal teams. Proficient in managing case files, drafting precise legal documents, and conducting thorough research. Demonstrates a strong commitment to collaborative teamwork, adaptability in dynamic environments, and a results-oriented approach. Recognized for exceptional communication skills, meticulous organizational abilities, and unwavering commitment to maintaining confidentiality.
Overview
8
8
years of professional experience
Work History
Family Law Legal Assistant
The Fuller Law Group
09.2024 - 12.2024
Proficiency in legal software (e.g., Clio, MyCase, or Amicus Attorney)
Familiarity with local, state, and federal court systems
Calendar and schedule management (e.g., hearings, depositions, deadlines)
Research and analysis of family law statutes and precedents
Attention to detail and document proofreading
Conflict resolution and empathetic client interaction
Multitasking and prioritization in high-pressure settings
Conducted client intake interviews, maintaining sensitivity to emotional and complex family issues
Process and organize incoming and outgoing correspondence, including mail and legal notices
Ensure compliance with legal procedures, court rules, and filing requirements
Support attorneys in document discovery, such as organizing and summarizing discovery responses
Handle confidential and sensitive information with discretion
Case Manager/Paralegal
The Dressie Law Firm
03.2023 - 06.2024
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Demonstrated adaptability by successfully handling a diverse range of personal injury cases, including motor vehicle accidents, slip and falls, and medical malpractice claims.
Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
Completed electronic court filings at state and federal levels.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.
Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
Reduced case processing time by efficiently drafting demand letters, pleadings, and other legal documents.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Strengthened attorney-client relationships with excellent customer service during intake interviews and ongoing communications.
Enhanced client satisfaction by effectively managing personal injury cases and providing regular updates on case progress.
Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on processes.
Superior Court Clerk
Clayton County Justice Center
08.2022 - 04.2023
Provided information and assistance to clients regarding court activities, services, procedures, documentation, fees, case status/disposition, and other related issues, ensuring clarity and understanding
Reviewed and accepted legal documents, verifying accuracy and completeness in accordance with established procedures
Responding to routine questions and complaints, addressing inquiries promptly and professionally
Initiated problem resolution, proactively addressing issues and finding appropriate solutions to ensure client satisfaction
Conducted data entry in specialized program applications, accurately recording and maintaining case information and legal documents
Audited and reviewed data for accuracy, maintaining meticulous records and filing systems to ensure compliance with regulatory standards
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Performed routine data entry or document management.
Personal Injury Paralegal
Law Offices of Harry M. Daniels
08.2021 - 08.2022
Managed plaintiff's personal injury litigation cases from inception through trial, ensuring all aspects of the legal process were handled efficiently and effectively
Identified potential defendants and conducted thorough research to obtain insurance coverage documentation, facilitating the preparation of legal strategies
Scheduled hearings, depositions, and trial preparation activities, coordinating with all relevant parties to ensure smooth proceedings
Collected and organized medical bills, records, and insurance liens, maintaining meticulous records for use in litigation
Provided comprehensive legal support to personal injury attorneys and paralegal staff, assisting in case preparation and execution
Drafted, reviewed, and filed various legal documents, including motions, discovery requests, and settlement documents, ensuring accuracy and compliance with legal requirements
Sales Agent/Team Member
State Farm Insurance Company
11.2020 - 11.2021
Developed leads and generated appointments, effectively identifying customer needs and promoting appropriate products and services
Established strong customer relationships through proactive follow-ups, resulting in increased customer satisfaction and loyalty
Engaged in the identification and selection of suitable internal or external resources to evaluate claims, ensuring accuracy and efficiency in claim processing
Maintained organized claim files and documents in compliance with established procedures, facilitating smooth claim resolution processes
Utilized evaluation documentation tools in accordance with department guidelines, maintaining accuracy and consistency in documentation
Managed claim handling efficiently through diary management systems, ensuring prompt resolution of all claims
Operations/Assistant Store Manager
Catherine's Boutique
09.2016 - 12.2018
Managed all vendor inquiries, reconciled vendor statements, researched and corrected all discrepancies
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
Handled guest complaints and maintained a positive shopping experience for all customers
Worked with vendors, other associates, and carriers to ensure customer satisfaction
Education
B.S - Legal Studies
CLAYTON STATE UNIVERSITY
12.2019
Paralegal Certificate -
CLAYTON STATE UNIVERSITY
12.2019
A.S - Paralegal Studies
GEORGIA MILITARY COLLEGE
05.2015
Skills
Excellent organizational skills
Strong attention to detail
Proficient in administrative tasks
Ability to work independently and collaboratively
Quick learner
Exceptional customer service skills
Legal document preparation
Litigation support
Administrative support
Client communication
Notary public
Case management
Timeline
Family Law Legal Assistant
The Fuller Law Group
09.2024 - 12.2024
Case Manager/Paralegal
The Dressie Law Firm
03.2023 - 06.2024
Superior Court Clerk
Clayton County Justice Center
08.2022 - 04.2023
Personal Injury Paralegal
Law Offices of Harry M. Daniels
08.2021 - 08.2022
Sales Agent/Team Member
State Farm Insurance Company
11.2020 - 11.2021
Operations/Assistant Store Manager
Catherine's Boutique
09.2016 - 12.2018
Paralegal Certificate -
CLAYTON STATE UNIVERSITY
A.S - Paralegal Studies
GEORGIA MILITARY COLLEGE
B.S - Legal Studies
CLAYTON STATE UNIVERSITY
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