Petcharaphon Hmuntes
Danielsville
Summary
Dedicated professional with extensive experience in customer service and childcare. Skilled in dietary management and health monitoring, with a proven ability to maintain detailed records and foster strong relationships to enhance service quality.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Nursery Assistant
Tongrat Nursinghome
Bangkok
04.2020 - 05.2025
- Supported daily care routines and personal hygiene, enhancing residents' comfort and dignity.
- Monitored resident well-being, relaying concerns to nursing staff to ensure timely interventions.
- Prepared and distributed nutritious snacks while adhering to dietary restrictions.
- Documented resident interactions and daily activities, contributing to comprehensive care records.
Customer Service Manager
Thai Restaurant
Phttalung
01.2007 - 01.2013
- Coordinated with kitchen staff to ensure timely food delivery and accuracy, enhancing overall customer satisfaction.
- Managed daily operations and ensured smooth service during peak hours.
- Trained and mentored staff on customer service best practices.
- Developed and implemented customer feedback processes, leading to improvements in service quality based on direct input.
- Resolved customer complaints efficiently, contributing to a consistently positive dining experience.
Sales Manager
Amorn electric
Nakornsritummarach
01.2000 - 01.2006
- Led team of sales representatives to consistently achieve territory sales targets.
- Developed strategic sales plans that increased market presence and drove revenue growth.
- Analyzed market trends to identify new opportunities for product expansion.
- Trained and mentored new sales staff, ensuring adherence to company policies and best practices.
Sales Agent
Itathia industry
Nakornsritummarach
01.1995 - 01.2000
- Presented tailored product offerings to clients, aligning solutions with their specific needs and concerns.
- Cultivated and strengthened relationships with existing and new customers, enhancing customer loyalty and satisfaction.
- Engaged with customers to identify needs and recommend appropriate products.
- Managed product inventory and ensured accurate stock levels for sales activities.
- Developed and maintained strong relationships with clients to foster loyalty.
Education
High School Diploma -
Chiat Wittaya
Thailand01-1991
Skills
- Childcare procedures
- Nutritional management
- Health monitoring
- Nutritional planning
- Record keeping
- Staff training
- Team coordination
- Service efficiency
- Problem solving
- Complaint resolution
- Customer relationship management
- Effective communication
Certification
- Certificate of completion Tongrat Nursinghome
Timeline
Nursery Assistant
Tongrat Nursinghome
04.2020 - 05.2025
Customer Service Manager
Thai Restaurant
01.2007 - 01.2013
Sales Manager
Amorn electric
01.2000 - 01.2006
Sales Agent
Itathia industry
01.1995 - 01.2000
High School Diploma -
Chiat Wittaya