Peter Barry

Fiserv

02.1994 - Current

Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Summary