Peter Grahn
Technical Trainer
Chatsworth
Summary
Dynamic corporate trainer with over 4 years of experience in employee onboarding and curriculum development. Proven ability to foster engaging learning environments and adapt teaching methods to meet diverse learner needs.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Trainer 2
EchoStar
Marietta
02.2022 - 03.2026
- Corporate Trainer 2, Dish Network (4+ years): Successfully onboarded and trained new hires, equipping them with the necessary knowledge and skills to excel in their roles. Fostered a positive and engaging learning environment.
- Evaluated trainee performance through assessments and feedback sessions.
- Collaborated with cross-functional teams to align training with business goals.
- Implemented best practices for adult learning in training programs.
- Adapted teaching methods according to the needs of individual learners or groups.
International Business Support
J. Rochester Export LLC.
Chatsworth
11.2014 - 10.2019
- Ensured deliverables met budget constraints and adhered to schedules with superior quality.Assessed needs for new systems and applications to enhance operational efficiency.
Planned, coordinated, and controlled daily operations to optimize organizational performance.
Represented company at industry meetings to strengthen professional relationships. Managed telephone inquiries to provide timely responses and support.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Line Cook/ Prep Cook
Zaxby's Chicken
Chatsworth
11.2013 - 11.2014
Implemented and supported company initiatives and programs. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products. Consistently produced exceptional menu items that regularly garnered diners' praise. Set up and performed initial prep work for food items such as soups, sauces, and salads. Displayed a positive and friendly attitude towards customers and fellow team members. Persistently strove for continual improvement and worked cooperatively as a team member.
Extrusion Operator / Crew Leader
Mohawk Industries Inc
Dalton
08.1998 - 03.2013
Trained new operators and implemented new division operator training program to improve retention rates and increase production. Monitored process units and quality control testing performance for plant processes.Made sound and logical judgments regarding process changes. Closely inspected equipment for safety problems, leaks and wear and tear. Maintained correct temperature, levels and pressures on process systems and equipment. Recorded all operating data on a daily worksheet from laboratory analysis and flow metering equipment. Communicated effectively with operators and supervisors on a technical level. Performed quality control tests on lab equipment and lab analyses. Interpreted results of process control analysis and made adjustments to optimize plant performance.
Retail Sales Assistant
Radio Shack
Wall Township
08.1990 - 11.1992
Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.
Assistant General Manager
Shoney's Calhoun
Calhoun
05.1987 - 08.1989
Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited a thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Ensured proper cleanliness was maintained in all areas of the bar and front of the house. Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Education
GED -
Chamberlain HS
Tampa, FL06-1982
Skills
- Reliable and punctual
- Cash handling
- Reliable team worker
- Math and language skills
- Delivers exceptional customer service
- Proven leader
- Engaging personality
- Employee training
- Curriculum development
- Performance assessment
- Learning management systems
- Time management
- Effective communication
- Problem solving
- Adaptability to learners
- Engagement strategies
- Feedback implementation
- Learning styles
- Creative problem solving
- Feedback delivery
- Student rapport
- Classroom oversight
- Group and individual instruction
- Course development
- Online-based education
- Public speaking
- Industrial technology
- Student engagement
- Online training tools
- Curriculum creation
- New hire training
- Clear verbal communication
- Online instruction
- Computer technology
- Training initiatives
- First aid
- Remote learning
- Proficient in Google Suite
- Corporate training programs
- Course materials development
- Online training experience
- Technology integration
- Virtual learning management
- Active listening
Certification
Notary
Timeline
Trainer 2
EchoStar
02.2022 - 03.2026
International Business Support
J. Rochester Export LLC.
11.2014 - 10.2019
Line Cook/ Prep Cook
Zaxby's Chicken
11.2013 - 11.2014
Extrusion Operator / Crew Leader
Mohawk Industries Inc
08.1998 - 03.2013
Retail Sales Assistant
Radio Shack
08.1990 - 11.1992
Assistant General Manager
Shoney's Calhoun
05.1987 - 08.1989
GED -
Chamberlain HS