Charles Peter Kandzierski Jr
Atlanta
Summary
Experienced team leader with 10 years in the veterinary field competent in overseeing and delegating workplace functions and staff development. Manage teams as large as 20 associates as the point of resolution through a work-first, it can be done attitude. Confident and negotiable individual with strong prioritization and decision-making skills; adept at following through on established goals and developing action plans to meet the needs of the practice, customers, and staff. Resourceful problem solver capable of procuring out of the box solutions to unexpected obstacles.
Overview
10
10
years of professional experience
Work History
Team Lead
Petfolk Veterinary & Urgent Care
Marietta
02.2026 - Current
Veterinary Assistant
Banfield Animal Hospital
Atlanta
07.2019 - Current
- Assisted in surgical and medical procedures, contributing to successful patient recovery
- Handled client interactions to resolve inquiries and strengthen client relationships
- Coordinated pet scheduling to enhance appointment flow and improve client satisfaction
- Maintain critical office systems including local servers
Veterinary Assistant
Petfolk Veterinary & Urgent Care
Marietta
04.2024 - 02.2026
Shift Lead
Banfield Animal Hospital
Duluth
12.2021 - 03.2025
- Delegated tasks to employees, monitored progress, and ensured timely completion.
- Handled escalated customer concerns and emergencies.
- Created associate schedules and coordinated coverage for missed shifts across multiple locations.
- Trained and evaluated employees on company policies, performance indicators, operational procedures, and customer service standards.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Acted as OSHA Compliance Safety Officer, maintained adherence to safety regulations and standards.
- Served as radiology officer to verify safe practices and maintenance being practiced by all associates.
- Counted cash on hand at shift change and closing to identify discrepancies and prepare accurate bank deposit statements.
- Counted, documented, and ordered inventory.
- Documented and resolved stock, labor costs, and production discrepancies as well as compared monthly/ quarterly/ annual reports to maintain a balanced budget of stock on hand and location expenses.
- Oversee appointment scheduling and create templates for efficiency and consistency.
- Coordinated with regional directors to develop plans for business initiatives.
- Daily huddles to discuss productivity and new business initiatives
- Training multiple locations to be in accordance with anesthesia and dental radiography expectations
Interim Manager
Banfield Animal Hospital
Duluth
03.2023 - 05.2023
- Maintained operations and responsibilities in the absence of a practice manager and helped the eventual replacement establish expectations and relationships with her new team.
Veterinary Assistant
Dunwoody Animal Hospital
Dunwoody
08.2016 - 08.2020
- Assist in surgical/medical procedures.
- Maintain Fear Free standards.
- Managed and maintained boarding facilities to ensure animal comfort and safety.
- Performed inventory counts to ensure availability of essential medical supplies.
- Organized staff schedules to optimize workflow and enhance service delivery.
Education
High School Diploma -
Dunwoody High School
Dunwoody, GA05.2017
Some College (No Degree) -
Georgia State University
Atlanta, GASkills
- Regulatory compliance
- Inventory management
- Conflict resolution
- Technology proficiency
- Operations management
- Team leadership
- Client relations
- Problem solving
- Financial records oversight
- Staff training and development
Timeline
Team Lead
Petfolk Veterinary & Urgent Care
02.2026 - Current
Veterinary Assistant
Petfolk Veterinary & Urgent Care
04.2024 - 02.2026
Interim Manager
Banfield Animal Hospital
03.2023 - 05.2023
Shift Lead
Banfield Animal Hospital
12.2021 - 03.2025
Veterinary Assistant
Banfield Animal Hospital
07.2019 - Current
Veterinary Assistant
Dunwoody Animal Hospital
08.2016 - 08.2020
High School Diploma -
Dunwoody High School
Some College (No Degree) -
Georgia State University