Initiated outbound calls to prospective clients, generating qualified sales leads.
Updated and managed customer records in CRM for effective follow-up actions.
Conducted follow-up calls with prospects to identify needs, propose solutions and close sales.
Identified key decision makers within target organizations and developed relationships with them.
Prospected for leads and executed cold calling to develop new business opportunities.
Leagues Manager/Coordinator
Toca Football
Loganville
01.2024 - 08.2025
Managed operations for adult and youth leagues, supporting 25+ teams and 400+ participants.
Designed and collaborated with staff on schedules, playoff brackets, and championship games to optimize league flow.
Recruited, hired, and trained referees and front desk staff to enhance event quality and participant experience.
Resolved conflicts and disputes efficiently while retaining a positive atmosphere.S
Successfully rebuilt a book of business from 0 to 350 plus members by developing strong relationships, implementing retention strategies, and maintaining a low membership turnover rate.
Operations Manager and Business Development
Peachtree Powder Coating
Lawrenceville
04.2023 - 02.2024
Optimized appointment scheduling by prioritizing and coordinating meetings, reducing scheduling conflicts and improving time management.
Initiated cold calls, emails, and product demonstrations to generate leads, effectively nurturing prospects through sales funnel to close deals.
Develop project plans, set milestones, and allocate resources to ensure efficient execution and high-quality outcomes.
Generated a 55% conversion rate on sales closings, continuing business relationships, and product services.