Peyton Oglesby
Fayetteville
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Key Point Tax
Newnan
01.2025 - Current
- Handled payment processing and provided customers with receipts and proper bills and change.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained a clean and organized reception area to uphold company image.
- Updated customer information in databases regularly to ensure accuracy of records.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Assistant Teacher/Front Desk Receptionist
Kids R Kids Learning Academy
Newnan
08.2023 - 12.2024
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Maintained accurate records of student attendance and grades.
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Created weekly newsletters for parents detailing upcoming events and activities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Certified Nursing Assistant
The Benton House
Newnan
04.2023 - 08.2023
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted residents in preparing for activities and social programs.
- Cleaned and sanitized patient rooms according to established protocols.
- Reminded patients to take prescribed medications or nutritional supplements.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted residents with bathing and dressing to promote personal hygiene.
Certified Nursing Assistant
Carrollton Manor
Carrollton
01.2023 - 04.2023
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Provided emotional support to patients and families during difficult times.
- Helped residents walk with or without self-help devices.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
Server
Del Rio
Franklin
07.2020 - 01.2023
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Prepared checks, itemizing total meal costs and taxes.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Heard County High School
Franklin, GA05-2022
Skills
- Payment processing
- Data entry
- Customer relationship management
- Office supply management
- Database management
- Multiline phone operation
- Time management
- Customer service
- Basic accounting
- File management
- Office administration
- Customer assistance and interaction
Timeline
Front Desk Receptionist
Key Point Tax
01.2025 - Current
Assistant Teacher/Front Desk Receptionist
Kids R Kids Learning Academy
08.2023 - 12.2024
Certified Nursing Assistant
The Benton House
04.2023 - 08.2023
Certified Nursing Assistant
Carrollton Manor
01.2023 - 04.2023
Server
Del Rio
07.2020 - 01.2023
High School Diploma -
Heard County High School
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