Peyton Royster
Statham
Summary
Skillful front desk medical assistant with background in patient scheduling, insurance verification and processing, as well as handling patient inquiries. Strong administrative skills enable smooth clinic operations. Familiarity with electronic health records and medical terminology enhances communication with healthcare professionals. In previous roles, contributed to improved efficiency and patient satisfaction through organized system management. I am also working towards getting my certification as a medical assistant as well with online courses.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Front desk/Medical Assistant
Joint Regeneration
Statham
2025.04 - Current
- Greeted patients and visitors warmly upon arrival at the facility.
- Managed appointment scheduling for patient consultations and treatments.
- Collected patient information and updated medical records accurately.
- Maintained cleanliness and organization of front desk area and waiting rooms.
- Operated office equipment, including phones and computer systems efficiently.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Scheduled follow up appointments for patients who had been seen previously.
- Ensured that all HIPAA requirements were met when handling confidential patient information.
- Processed incoming mail daily and distributed it accordingly throughout the office.
- Collected co-payments from patients at time of service.
- Provided administrative support to medical staff, including scheduling appointments and managing patient records.
- Checked in patients, updated demographic information and collected co-pays and fees as required.
- Verified patient information for accuracy in electronic health records system.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Cashier
Fox’s Pizza Den
Bogart
2022.02 - 2025.04
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the dining area and service counter.
- Assisted customers with menu selections and answered questions about food offerings.
- Collaborated with team members to ensure timely food preparation and delivery.
- Provided exceptional customer service to enhance the dining experience at the restaurant.
- Adhered to food safety standards and company policies during all operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Animal Science
Unity Environmental College
2025.07 - 2025.12
North Oconee High School
Bogart, GeorgiaSkills
- Appointment scheduling
- Medical records management
- HIPAA compliance
- Electronic health records
- Front desk operations
- Payment processing
- Attention to detail
- Problem solving
- Multi-tasking efficiency
- Team collaboration
- Conflict resolution
- Patient scheduling
- Reminder calls
References
References available upon request.
Timeline
Animal Science
Unity Environmental College
2025.07 - 2025.12
Front desk/Medical Assistant
Joint Regeneration
2025.04 - Current
Cashier
Fox’s Pizza Den
2022.02 - 2025.04
North Oconee High School