Philip Jackson
Lithonia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Warehouse/Package Handler
Federal Express, FedEx
01.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
Salesman
Advance Auto Parts
02.2022 - 12.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Warehouse Associate
United Postal Service, UPS
05.2020 - 12.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 75 pounds.
Education
No Degree - Film And Video Production
Georgia State University
Atlanta, GANo Degree - Master Barber
Pro Way Hair School
Stone Mountain, GA12.2023
Skills
- Fragile Item Handling
- Package Pickup and Delivery
- Tractor Operation
- Delivery Verification
- Customer Experience
- Teamwork and Collaboration
- Workplace Safety
- Materials Handling Safety Training
- Truck Loading and Unloading
Timeline
Warehouse/Package Handler
Federal Express, FedEx
01.2023 - Current
Salesman
Advance Auto Parts
02.2022 - 12.2022
Warehouse Associate
United Postal Service, UPS
05.2020 - 12.2021
No Degree - Film And Video Production
Georgia State University
No Degree - Master Barber
Pro Way Hair School
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