- Motorcycles
- Video Games
- Music
- 3D Modeling Software
- Dungeons & Dragons
- Computers & Electronics
Philip Kinsella
Carterville
Summary
Dedicated Computer Hardware Technician with proven expertise at Global Technology Services Group in hardware repairs and troubleshooting. Skilled in managing and resolving technical issues, particularly with Windows OS and mobile devices. A collaborative team player committed to delivering exceptional customer service and ensuring efficient technology solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Computer Hardware Technician Level I
Global Technology Services Group
07.2023 - Current
Performing hardware repairs on desktop computers, laptops, panel monitors, servers, printers, cell phones, tablets, point-of-sale devices, network switches, and a variety of other technical devices.
School Support Technician
PrologicITS
07.2021 - 12.2022
Unmanaged Tier 1 Technician stationed on-site tasked with managing, distributing, troubleshooting, and fixing devices and technology to students, staff, and administration as well as troubleshooting and assisting with any software and hardware issues for Clayton County Public Schools
Student Employee
Job Corps
04.2019 - 06.2021
Professionalism/Job Readiness Training plus CompTIA IT Fundamentals & CompTIA A+ Technical Career Training in basic hardware, software, and networking.
Student Internship
Duval County Public School District
01.2020 - 02.2020
Internship at the DCPS Warehouse Computer Repair Shop for work based learning at the Jacksonville Job Corps inventorying, imaging, and, transporting devices.
Education
High School Diploma -
North New Summit
Greenwood, MS02-2021
Skills
- Basic networking proficiency
- Hardware Troubleshooting and Repair, including laptops, desktops and mobile devices
- ChromeOS and Chromebook Troubleshooting, Management, and Repair
- Skilled in troubleshooting Windows OS (7, 81, 10, 11)
- Inventory & Asset Management via dedicated software and spreadsheets
- Efficient team contributor
- Customer Service Skills
Certification
- CompTIA A+ | Credential ID: SLJ74NHYEJF11NSZ
- CompTIA ITF+ | Credential ID: 0266SDJEZG11QJ5V
- MOS Word 2016
Interests
Timeline
Computer Hardware Technician Level I
Global Technology Services Group
07.2023 - Current
School Support Technician
PrologicITS
07.2021 - 12.2022
Student Internship
Duval County Public School District
01.2020 - 02.2020
Student Employee
Job Corps
04.2019 - 06.2021
High School Diploma -
North New Summit
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