Philip Malone III
Atlanta
Summary
Dynamic Automotive Finance Manager skilled in negotiation and customer relationship management. Successfully streamlined finance processes to improve loan approval times and collaborated with teams to develop competitive financing packages, driving increased sales and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Automotive Finance Manager
Wade Ford
Smyrna
02.2023 - 01.2026
- Managed customer financing applications and guided clients through loan processes.
- Reviewed and analyzed credit reports to assess customer eligibility for financing options.
- Collaborated with sales teams to structure competitive financing packages for customers.
- Ensured compliance with financial regulations and internal policies throughout transactions.
- Trained staff on finance processes and updates to enhance service quality and efficiency.
- Developed relationships with lenders to secure favorable terms for dealership financing options.
- Streamlined finance department workflows to improve processing times for loan approvals.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Prepared and presented financial reports to upper management.
- Identified areas where operational efficiencies could be improved within the department.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
Internet Sales Manager
Don Jackson North CDJR
Cumming
08.2020 - 02.2023
- Managed online sales strategies to enhance digital customer engagement.
- Coordinated inventory management for e-commerce platforms and physical showroom.
- Developed marketing campaigns to promote vehicle sales through digital channels.
- Analyzed customer feedback to improve online shopping experiences and offerings.
- Trained staff on using CRM systems for tracking online leads and sales.
- Collaborated with finance team to streamline online transaction processes.
- Managed and monitored online marketing campaigns to ensure maximum ROI.
- Set and exceeded sales goals and KPIs for marketing campaigns.
Fiance/Sales Manager
Hertz Car Rental Sales Dealership
Stone Mountain
01.2019 - 07.2020
- Managed sales team to enhance customer engagement and satisfaction.
- Developed training programs for new staff to improve product knowledge.
- Analyzed market trends to adjust pricing strategies effectively.
- Implemented inventory management systems for efficient fleet operations.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
Internet Sales Manager/Floor Manager/Finance Manager
Roswell Mitsubishi
Roswell
01.2011 - 01.2018
- Managed online sales team to enhance customer engagement and satisfaction.
- Provided exceptional customer support through online chat and email communications.
- Processed payments and maintained accurate drawers to meet financial targets.
- Negotiated product sales and trade-in deals for maximum profit.
- Trained and supervised internet sales staff, fostering a team-oriented environment.
- Supported sales team members to drive growth and development.
- Resolved customer complaints efficiently to ensure satisfaction.
- Organized training sessions to improve team performance and communication skills.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
- Evaluated existing processes within the finance department and identified areas for improvement.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
Education
F And I Legal And Ethical Standards
JM & A University
Fort Lauderdale, FL02-2020
Advanced Finance And Insurance Training
GADA School of Finance
Atlanta, GA03-2019
Skills For The Business Manager
JM & A University
Fort Lauderdale, FL06-2018
Finance And Insurance Training
Safe-Guard University
Atlanta, GA03-2017
BBA - Business Administration
Dekalb Community College
Dunwoody, GA05-1984
Rigdgeview High School
Atlanta, GA05-1982
Skills
- Loan processing
- Credit analysis
- Compliance management
- Financial reporting
- Deal structuring
- Customer relationship management
- Negotiation skills
- Staff training
- Team collaboration
- Financial product sales
- Strong negotiation skills
- Credit assessment
- Regulatory compliance
- Multitasking Abilities
Timeline
Automotive Finance Manager
Wade Ford
02.2023 - 01.2026
Internet Sales Manager
Don Jackson North CDJR
08.2020 - 02.2023
Fiance/Sales Manager
Hertz Car Rental Sales Dealership
01.2019 - 07.2020
Internet Sales Manager/Floor Manager/Finance Manager
Roswell Mitsubishi
01.2011 - 01.2018
F And I Legal And Ethical Standards
JM & A University
Advanced Finance And Insurance Training
GADA School of Finance
Skills For The Business Manager
JM & A University
Finance And Insurance Training
Safe-Guard University
BBA - Business Administration
Dekalb Community College
Rigdgeview High School