Summary
Overview
Work History
Education
Skills
Awards
Certification
References
Timeline
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Phillip Sampson

Stockbridge

Summary

Dynamic and results-driven professional with extensive experience at Amazon as a DSP Delivery Driver, excelling in package delivery and route optimization. Proven track record in quality control and customer service, consistently ensuring safe and efficient operations. Certified forklift operator with a commitment to maintaining high standards and achieving operational excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

DSP Delivery Driver

Amazon
08.2025 - Current
  • EDV Certified
  • Sorting and loading vans
  • RABBIT (hand-held device) Certified
  • Average 1500 package Delivery safely and securely per day.

Forklift Driver/Warehouse

Randstad
05.2025 - 08.2025
  • Use a RFD gun to scan and document return packages
  • Ensure boxes are correctly labeled
  • Drive Forklift/pallet jack

Saw Assistant

MI Metals
11.2024 - 12.2024
  • Operated a metal cutting machine
  • Load metal to racks
  • Labeled and documented metal to be processed.
  • Pressed and band recycled metal

Forklift Driver

Millen Peanut
09.2024 - 11.2024
  • Unload freight using forklift and power equipment
  • Stock and maintain warehouse
  • Provided customer service
  • Maintain safety standards

Customer Service Representative

Conduent State and Local Solutions, Inc.
12.2021 - 08.2024
  • Handling inbound call inquiries regarding E-ZPass Electronic Toll for State of New Jersey
  • Gathers information, assesses caller needs, research and resolves inquiries, and documents calls.
  • Process financial transactions
  • Escalates issues to senior levels, based on complaints or concerns.

Quality Control (Plumbing)

Champion Homes
09.2021 - 11.2021
  • Inspect all plumbing fixtures and pipes to maintain top quality homes
  • Made repairs to plumbing according to quality standards
  • Maintain written reports of each unit inspected
  • Worked in a high-paced physical environment

Assistant Manager

Family Dollar
02.2021 - 09.2021
  • Supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
  • Answers question and resolve customer inquiries and concerns.
  • Assists Store Manager in ordering merchandise and record keeping including payroll, scheduling and cash register deposits and receipts.
  • Ensure a clean, well-stocked store for customers.

Enumerator

United States Census – Various
07.2020 - 09.2020
  • Used automated devices (e.g. smartphones or laptop computers) to conduct job activities.
  • Reviewed assigned work to locate households for verifying addresses and/or conducting interviews to obtain 2020 Census questionnaire data from respondents.
  • Followed stringent guidelines and confidentiality laws to obtain accurate census responses/interviews.
  • Explained the purpose of the census interview, answered respondent's questions, collected responses, and recorded census data using electronic devices and/or paper forms.
  • Verified and updated address lists and maps.
  • Followed procedures to conduct accurate work while maintaining acceptable quality and production standards.
  • Maintained and submitted records of hours worked, miles driven, and expenses incurred in the performance of duties.
  • Met/talked with the supervisor, as necessary, to review procedures, report issues or concerns, and received additional instructions.
  • Passed federal government background check.

Cook

Dairy Queen
Millen
11.2019 - 03.2020
  • Set up and prep food and equipment
  • Verification of stock; restock supplies
  • Cleaning of cooking equipment
  • Managing flow of food orders
  • Follow sanitation and safety standards

Lead Sales Associate/Third Key Holder

Dollar General
Millen
11.2018 - 01.2019
  • Processed monetary transactions and provided high levels of customer service.
  • Managed work areas and maintained appropriate levels of inventory.
  • Assisted in opening and closing of location, including cash handling and deposits.
  • Manager on duty when the store manager and assistant manager were off duty.

Unloader/Processor

Walmart Logistics
Statesboro
10.2014 - 04.2017
  • Apply labels to correct location on freights/pallets/merchandise.
  • Manage freight deliveries
  • Completed proper administrative paperwork based on Walmart SOP
  • Tagged all inbound merchandise with receiving date
  • Organize work area maintain a safe work area
  • Provide basic maintenance to receiving equipment (e.g., cleaning, changing labels and ribbons).
  • Operated forklift and other heavy equipment safely; sit down, standup, turret lifts

Stocker and Cashier

Fred’s Incorporation
Millen
06.2013 - 03.2014
  • Assisted in processing and replenishing merchandise, monitored floor stock, and ensured the establishment was clean and inviting.
  • Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and media.
  • Maintained an awareness of all promotions and advertisements, while creating a positive atmosphere by greeting and providing a pleasant, friendly shopping experience.
  • Received 4 customer Kudos calls into corporation known as Swans.

Battery Finishing Technician

FIAMM Energy, LLC
Waynesboro
06.2010 - 02.2012
  • Operated cast on strap machine to make batteries in a safe and efficient manner and in accordance with company procedure
  • Load batteries into charging ports by assembly, lifting and carrying batteries in a fast-paced environment.
  • Maintained communication with technicians, supervisors, and operators to ensure product quality and to rectify problems.
  • Hazardous Material Certification: Lead (Molten) and Acid.
  • Certified Forklift Operator

Package Handler and Certified Forklift Driver

Higher Staffing
Millen
08.2008 - 03.2010
  • Loaded packages onto appropriate trailers by scanning, lifting and carrying packages in a fast-paced environment.
  • Accurately read labels, verified numbers, memorized and carried out instructions and worked quickly.
  • Completed tasks in the required time limits with high levels of accuracy.
  • Knowledgeable in company shipping software and labeling systems.
  • Forklift Certification in several makes and models of forklifts.

Finishing Technician/Certified Forklift Driver

Avery Dennison Corporation
Peachtree City
12.2006 - 07.2008
  • Assisted in cross-training employees in order picking, stocking, and packing paper rolls for international shipment.
  • Loaded packages onto appropriate trailers by scanning, lifting, and carrying packages in a fast-paced environment.
  • Always ensured and maintained the flow of production.
  • Maintained communication with technicians, supervisors, and operators to ensure product quality and to rectify problems.
  • Recognized as star employee and awarded High Performance in for exceeding production standards, safe work, and no customer complaints.

Finishing Technician

King Finishing
Dover
09.2005 - 07.2006
  • Continually observed product quality, rejecting sub-standard products per company protocols.
  • Loaded fabric onto stretch machine, lifting and carrying fabric utilizing forklift.
  • Always ensured and maintained the flow of production.
  • Met daily production goals per company standards.

Human Resource Specialist

United States Army
Fort Hood
10.2003 - 08.2005
  • Succinctly handled all front-office and clerical duties, including Answering phones and providing exemplary customer service.
  • Coordinated calendars, prioritizing meetings, and making travel arrangements for the Colonel.
  • Provided administrative support, pay corrections, financial/hardship assistance to active-duty members of the U.S. Army.
  • Produced documents, charts and presentations, edited documents and prepared them for approval, maintained records and files, utilizing Word files, spreadsheets, reports, documents, and various software in the completion of duties.
  • Global War on Terrorism Service Medal, National Defense Service Medal, Army Service Ribbon

Education

Medical Billing & Coding Diploma - Health Administration

Ultimate Medical Academy
Tampa, FL
01.2014

High School Diploma -

Richard Arnold Adult High School
Savannah, GA
01.2003

Skills

  • Package delivery and route optimization
  • Forklift operation
  • Inventory management
  • Quality control
  • Customer service

Awards

  • Global War on Terrorism Service Medal
  • National Defense Service Medal
  • Army Service Ribbon

Certification

  • EDV
  • RABBIT (Hand-held device for scanning packages)
  • Forklift

References

References available upon request.

Timeline

DSP Delivery Driver

Amazon
08.2025 - Current

Forklift Driver/Warehouse

Randstad
05.2025 - 08.2025

Saw Assistant

MI Metals
11.2024 - 12.2024

Forklift Driver

Millen Peanut
09.2024 - 11.2024

Customer Service Representative

Conduent State and Local Solutions, Inc.
12.2021 - 08.2024

Quality Control (Plumbing)

Champion Homes
09.2021 - 11.2021

Assistant Manager

Family Dollar
02.2021 - 09.2021

Enumerator

United States Census – Various
07.2020 - 09.2020

Cook

Dairy Queen
11.2019 - 03.2020

Lead Sales Associate/Third Key Holder

Dollar General
11.2018 - 01.2019

Unloader/Processor

Walmart Logistics
10.2014 - 04.2017

Stocker and Cashier

Fred’s Incorporation
06.2013 - 03.2014

Battery Finishing Technician

FIAMM Energy, LLC
06.2010 - 02.2012

Package Handler and Certified Forklift Driver

Higher Staffing
08.2008 - 03.2010

Finishing Technician/Certified Forklift Driver

Avery Dennison Corporation
12.2006 - 07.2008

Finishing Technician

King Finishing
09.2005 - 07.2006

Human Resource Specialist

United States Army
10.2003 - 08.2005

Medical Billing & Coding Diploma - Health Administration

Ultimate Medical Academy

High School Diploma -

Richard Arnold Adult High School

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