PHILLIP SMITH
Atlanta
Summary
Adept Property Manager with a proven track record at Cut Creaters Salon Suites, excelling in lease administration and fostering robust tenant relations. Spearheaded innovative leasing strategies, boosting occupancy rates significantly. Known for exceptional communication skills and adept at leveraging Georgia commercial business laws to ensure compliance and optimize operations.
Overview
9
9
years of professional experience
Work History
Property Manager
Cut Creaters Salon Suites
Decatur
02.2016 - 09.2024
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Facilitated tenant paperwork processing and verification.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Completed lease applications and verifications, notifying prospects of results.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Investigated and resolved property complaints and violations to foster pleasant work environment for tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Built relationships with service vendors and submitted associated billing statements.
- Updated tenant and unit information to keep current in leasing database.
Education
Some College (No Degree) - Computer And Information Sciences
Benedict College
Columbia, SCSkills
- Lease administration
- Tenant relations
- Debt control
- Work order monitoring
- Property accountability
- Maintenance scheduling
- Property management
- Payment collection
- Maintenance coordination
- Skilled multi-tasker
- Eviction procedures
- Property marketing and promotion
- Software utilization
- Knowledge of Georgia commercial business laws
- Exceptional oral and written communication skills
- Building operations
- Lease renewals
- Leasing and sales
- Staff management
- Property inspections
- Rent collection
- Adaptable
- Commercial property
- Occupancy management
- Marketing and advertising
- Valid Georgia driver's license
Timeline
Property Manager
Cut Creaters Salon Suites
02.2016 - 09.2024
Some College (No Degree) - Computer And Information Sciences
Benedict College
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