Summary
Overview
Work History
Education
Skills
Timeline
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Phinlee Rogers

Locust Grove,GA

Summary

Dynamic professional with a strong background in customer service and team leadership, honed at Chick-fil-A. Proven ability to train others and resolve conflicts effectively, ensuring high customer satisfaction. Skilled in safety protocols and time management, consistently enhancing guest experiences and fostering loyalty in fast-paced environments.

Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic.

Overview

2
2
years of professional experience

Work History

Security Forces Apprentice

United States Air Force, USAF
03.2025 - Current
  • I worked with the squadron that my academy fell under, processing new teams and managing the other leaders who were overseeing the current teams in training.
  • I assisted the non-commissioned, senior non-commissioned, and commissioned officers appointed over the squadron.
  • I trained at the academy until I got injured, but I continued to work with the other students and sergeants.
  • Participated in training sessions to enhance skills and knowledge.
  • Intervened in potentially violent situations to maintain personnel safety.

Front of House Server

Chick-fil-A
11.2023 - 05.2024
  • Greeted and welcomed guests with friendly and attentive service.
  • Maintained the cleanliness of the dining area to ensure a pleasant environment for guests.
  • Handled customer inquiries and resolved issues with professionalism and courtesy.
  • Explained menu items, took orders, and delivered food courses according to instructions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Head Waiter

Pizza Hut
04.2023 - 10.2023
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Locust Grove Highschool
Locust Grove, GA
01.2025

Skills

  • Customer service
  • Team leadership
  • Training others
  • Conflict resolution
  • Time management
  • Safety protocols

Timeline

Security Forces Apprentice

United States Air Force, USAF
03.2025 - Current

Front of House Server

Chick-fil-A
11.2023 - 05.2024

Head Waiter

Pizza Hut
04.2023 - 10.2023

High School Diploma -

Locust Grove Highschool
Phinlee Rogers