PRAJAKTA CHAVAN - Technical Product Owner/Sr. Business Analyst - United Parcel Service

Summary

Dynamic and solutions-oriented Technical Product Owner with a robust understanding of emerging technology trends and a proven track record of translating customer needs into impactful product features. Adept at collaborating with cross-functional teams to drive product vision and strategy, ensuring alignment with business goals and user expectations. Committed to leveraging data-driven insights to enhance product functionality and user experience, ultimately delivering innovative solutions that meet market demands. Passionate about fostering a culture of continuous improvement and agile methodologies to achieve exceptional results.

Overview

14

years of professional experience

1

Certification

Work History

Technical Product Owner/Sr. Business Analyst

United Parcel Service

Alpharetta, GA

01.2022 - Current

Worked with product management and system architects to appropriately capture feature requests, use cases, and to organize them into properly prioritized user stories and epic backlog
Worked with stakeholders to create and organize product and Epic backlog
Experience delivering and integrating SaaS, new technology solutions (Salesforce, GCP) into production.
Developed project document deliverables such as user stories, features, accreditation documents, release notes, etc.
Assisting scrum master in assessing the scrum maturity of the team and implementing any processes that support the team.
Worked with internal and external customers to analyze the needs and align product roadmap, features, epic and user stories to strategic goals.
Developed potential business solutions and tactics and conducts broad analysis (e.g., pros/cons, cost/benefit, risks, resources, timing) to determine the viability of various alternatives.
Drafted the business case for change and presented the recommended solution based on analysis to sponsors, and all impacted teams.
Evaluated the progress of projects and made adjustments (e.g., to user story order or timeline) to keep the project on track.

Sr Business Analyst

OmVSab IT Solution

Pune, India

01.2012 - 01.2015

Facilitated stakeholder meetings to gather feedback and ensure alignment on project goals and deliverables.
Collaborated with key stakeholders to define project scope, objectives, and success criteria.
Performed data analysis to identify trends and make data-driven recommendations for process improvement.
Managed business requirements gathering and documentation processes for large-scale projects.

Education

Master of Technology - Electronics & Computer Science

Shivaji University

India

07-2014

Bachelors of Engineering - Electronics And Communications Engineering

Solopur University

India

06-2011

Skills

Proficient in software development methodologies: Agile (Scrum, Kanban), Waterfall
Strong understanding of software engineering principles and practices
Familiarity with programming languages and technologies relevant to your industry or specialization
Ability to translate business requirements into technical specifications and vice versa
Working with Product manager to define product vision, strategy, and roadmap based on market research, customer feedback, and business goals
Working with an architect for the technical impediments, defining product’s technical roadmap
Collaborating closely with stakeholders, including developers, designers to prioritize features and enhancements
Conducted user acceptance testing (UAT) and gathered feedback to iterate and improve product features
Managed budgets, resources, and timelines effectively to deliver projects within scope and on schedule

Accomplishments

Product Development - Led team of 6 direct reports to determine Customer Data Platform, Pricing, CEC, Sales, Einstein (Salesforce) for successful new product launch.
Designed and implemented an innovative workflow solution for a Pricing Quote which involved both Pricing and Sales teams involvement which generated revenue growth in 2025.

Certification

Certified SAFe 6.0 Product Owner/Product Manager from Scaled Agile, Inc
Agile Product Owner
Certified Google Cloud Platform AI Leader in 2026

LANGUAGES

English

Hindi

Marathi

Timeline