Precious Ragland
Augusta
Summary
Dynamic healthcare professional with experience at St. Mary's Hospital, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through effective communication and collaboration. Committed to continuous learning and maintaining HIPAA compliance, ensuring high standards of care and safety in all interactions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
01.2016 - 03.2017
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and electronic payments securely.
- Learned company policies and procedures regarding returns and exchanges.
- Supported inventory management by restocking shelves as needed.
- Adapted quickly to changing customer demands during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Patient Care Technician
St. Mary's Hospital
05.2017 - 09.2019
- Assisted nursing staff with patient examinations and daily care routines.
- Monitored vital signs, documenting changes in patient conditions accurately.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Supported patients in mobility and personal hygiene activities as needed.
- Collaborated with healthcare team to implement effective patient care plans.
- Operated medical equipment for diagnostic tests under supervision of healthcare professionals.
- Responded promptly to patient needs, enhancing overall satisfaction with care provided.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Certified Nursing Assistant
Thomson Health & Rehabilitation
05.2020 - 08.2023
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records to ensure compliance with healthcare regulations.
- Provided emotional support and companionship to patients, fostering a positive environment.
- Trained new nursing assistants on protocols, enhancing team efficiency and patient care standards.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Health Care Technician
East Central Regional Hospital
09.2024 - Current
- Administered patient care, including monitoring vital signs and assisting with daily living activities.
- Collaborated with healthcare professionals to develop and implement individualized care plans.
- Utilized electronic health records to document patient information accurately and efficiently.
- Trained junior staff on clinical procedures, enhancing team performance and patient safety standards.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Monitored behaviors
Education
High School Diploma -
Taliaferro County High School
Crawfordville, GA06-2015
Skills
- Continuous learning and development
- Vital signs monitoring
- Basic life support certification
- HIPAA compliance
- CPR and first aid
- Infection control procedures
- Healthcare documentation
- Wound care management
- Patient care
- Specimen collection and processing
- Clinical documentation
- Patient monitoring
- Laboratory procedures
- Specimen collection
- ADL assistance
- Blood glucose monitoring
Certification
- CPCT/A - Patient Care Technician/Assistant
- NCPCT - Patient Care Technician
Timeline
Health Care Technician
East Central Regional Hospital
09.2024 - Current
Certified Nursing Assistant
Thomson Health & Rehabilitation
05.2020 - 08.2023
Patient Care Technician
St. Mary's Hospital
05.2017 - 09.2019
Cashier
Walmart
01.2016 - 03.2017
High School Diploma -
Taliaferro County High School