Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Precious Walker

Lithonia

Summary

With over 18 years of diverse experience in customer service, sales, and effective customer communication across various industries including warehousing, retail, online and phone sales, as well as cleaning and food services. Possessing an entrepreneurial mindset with a deep understanding of driving quality operations in any career field. Demonstrated track record of high efficiency, productivity, and reliability. Eager to contribute to companies in achieving their objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Macy's
10.2022 - Current
  • Company Overview: Macy's
  • Provided efficient and courteous service to customers at all times.
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
  • Processed sales and handled payment transactions via computer point of sale system.
  • Assisted customers with locating items and finding prices.
  • Performed upkeep and optimization of store to maintain pleasant shopping atmosphere.
  • Opened cash register at beginning of day and reconciled at closing, driving store operating procedures.
  • Helped fellow team members complete tasks and exceed expectations set by store management.
  • Delivered excellent customer service resulting in loyal client relationships.
  • Merchandised goods on sales floor, maintaining perfect visual standards.
  • Received and processed online orders for shipment or store pick-up.
  • Used POS system to process sales and refund transactions.
  • Explained store policies and directed escalated complaints to management for resolution.
  • Set up promotional displays and signage to increase sales.
  • Explained products and services to help customers make informed decisions.
  • Greeted customers and engaged in conversation to assess needs.

Warehouse Associate

Amazon
01.2020 - 12.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.

Owner/ Online Boutique

Sexy Doll Face
06.2020 - 02.2022
  • Company Overview: Sexy Doll Face, US
  • Oversee business budget planning : Capitalize off social media platform to increase sells :Answer flow of customers calls : Respond to customers request :monitor website traffic and customers reviews :Contact customers to collect payment verify and add to existing information :inform customers of shipping information :Track customers orders
  • Retail

Inventory Associate

Marshall's Distribution Center
03.2021 - 09.2021
  • Company Overview: Marshall's Distribution Center, US
  • Place pricing label on merchandise
  • Make sure count of inventory is accurate : Check for damages : send out for shipment

Owner of Cleaning Service

Squeaky Clean by Precious
04.2020 - 06.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Retail Sales Associate

Rainbow
03.2014 - 04.2016
  • Company Overview: Rainbow, US
  • Greet customers and help with questioning :Help customers complete purchase :stock merchandise :issue receipt process refunds
  • Residential Cleaning
  • Squeaky clean by Precious

Server

Food Service
06.2013 - 03.2016
  • Company Overview: Food Service
  • Deep cleaned and re-arranged kitchen to make more open and workable.
  • Handled cashier duties, maintaining accuracy of monies received and or exchanged.
  • Stored excess foods according to temperature storage specifications.
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
  • Transported food orders from kitchen to proper tables.
  • Cleaned and sanitized work areas, equipment and dishes.

Education

Life And Health Insurance Licensing

America Professor
12.2024

Dental Assistant - undefined

Penn Foster College
12.2022

Skills

  • Overall Customers Services Skills Sales Rep
  • Store Opening and Closing
  • Customer Service
  • Cash Handling
  • Sales Expertise
  • Order Processing
  • Stocking and Receiving
  • Time Management
  • Sales Goal Attainment
  • Customer Needs Assessment
  • Verbal and Written Communication
  • Retail Store Operations
  • Cash Register Operations
  • Answering Customer Questions
  • Sales Communications
  • Food server
  • Dish Preparation
  • Dining Room Cleaning and Upkeep
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Phone Inquiries
  • Safe Handling Standards
  • Dining Area Maintenance
  • Food Preparation and Safety
  • Wine and Liquor Service
  • To-Go Order Preparation
  • Calm and Professional Under Pressure
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Needs Assessment
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty
  • Customer Support
  • Strong Analytical and Problem-Solving Skills
  • Microsoft Office
  • Microsoft Internet Explorer
  • Call Transfers

Certification

Dental assistant

Life and Health insurance

Timeline

Macy's
10.2022 - Current

Inventory Associate

Marshall's Distribution Center
03.2021 - 09.2021

Owner/ Online Boutique

Sexy Doll Face
06.2020 - 02.2022

Owner of Cleaning Service

Squeaky Clean by Precious
04.2020 - 06.2021

Warehouse Associate

Amazon
01.2020 - 12.2024

Retail Sales Associate

Rainbow
03.2014 - 04.2016

Server

Food Service
06.2013 - 03.2016

Dental Assistant - undefined

Penn Foster College

Life And Health Insurance Licensing

America Professor

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Precious Walker