Preshon Ferrell
Riverdale
Summary
Dynamic Revenue Recovery Supervisor with proven expertise in team building, performance analysis, and strategic development. Committed to enhancing customer relationship management and driving operational excellence.
Dedicated Revenue Recovery Supervisor known for enhancing customer relationships and managing high-performing teams. Expertise in problem solving and compliance management, ensuring safety and productivity within dynamic environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Revenue Recovery Supervisor
UPS
Atlanta
10.2017 - 11.2025
- Directly supervising 5 Supervisors and 50+ Finance (Revenue Recovery) employees and part-time Package Handlers.
- Train, develop, and hold their workgroups accountable for safety, production and attendance.
- As a Supervisor I impact the organization by contributing to the continued growth and profitability of UPS by maintaining the highest standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety.
Marketing Assistant
Mosaic
Atlanta
06.2014 - 07.2017
- Assisted with the development of client and internal marketing and public relations plans including strategy, goals, budget, and tactics.
- Created internal and external project timelines and calendars.
- Implemented organic and paid digital and traditional communications strategies including social media, email, print, television, and radio.
Marketing Intern
Birmingham Outlaws
Birmingham
01.2013 - 05.2014
- Collaborated with team to create engaging social media content for fan engagement.
- Assisted in organizing promotional events to enhance brand visibility and outreach.
- Conducted market research to identify trends and inform marketing strategies.
- Designed promotional materials using graphic design tools for various campaigns.
- Managed email marketing campaigns to communicate with fans and stakeholders effectively.
Education
Bachelor's degree - Business Management
Miles College
Birmingham, ALSkills
- Revenue recovery
- Financial forecasting
- Compliance management
- Performance analysis
- Data reporting
- Customer relationship management
- Team building
- Logistics coordination
- Employee training
- Conflict resolution
- Effective communication
- Critical thinking
- Problem solving
- Team management
- Strategy development
- Risk analysis
- Analytical skills
- Human resources
- Organizational skills
- Risk management
- Microsoft Office
- Revenue management
Certification
- Six Sigma Certification
- Forklift Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Revenue Recovery Supervisor
UPS
10.2017 - 11.2025
Marketing Assistant
Mosaic
06.2014 - 07.2017
Marketing Intern
Birmingham Outlaws
01.2013 - 05.2014
Bachelor's degree - Business Management
Miles College