PRINCESS BILLUPS
McDonough
Summary
Server with 4 years of experience in creating welcoming dining environments and enhancing customer satisfaction through efficient service and multitasking. Demonstrates strong skills in team leadership, problem-solving, and attention to detail, ensuring smooth operations and repeat patronage. Committed to maintaining high food safety standards and adept at cash handling, with aspirations to further develop customer engagement strategies.
Overview
12
12
years of professional experience
Work History
Server
Pandora on the Square
09.2025 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
- Managed order accuracy and efficiency, coordinating with kitchen staff to meet customer requests promptly.
- Trained new servers on menu items, service protocols, and POS system usage to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
- Upsold menu specials and promotions, contributing to increased sales during peak hours.
- Resolved customer complaints effectively, demonstrating strong problem-solving skills while enhancing guest loyalty.
Nurse Tech
Piedmont Hills
03.2024 - 12.2024
- Provided compassionate care to patients, enhancing their comfort and emotional well-being during recovery.
- Assisted in vital sign monitoring, enabling timely interventions that improved patient outcomes and safety.
- Documented patient progress accurately, facilitating effective communication with the healthcare team and promoting coordinated care.
- Worked closely with nursing staff to streamline patient care processes, resulting in measurable improvements in service delivery.
Server
Bon Bon Wings & Grill
04.2021 - 12.2023
- Fostered a welcoming environment for guests, enhancing overall dining experience and encouraging repeat visits.
- Streamlined order processing, reducing wait times and contributing to a noticeable increase in customer satisfaction.
- Coordinated with kitchen staff to ensure timely food delivery, improving service efficiency and minimizing errors.
- Cultivated strong relationships with guests, enhancing their experience and promoting a loyal customer base.
Bottle Service
Smoking Grooves
01.2014 - 06.2015
- Cultivated a vibrant atmosphere by delivering exceptional bottle service, enhancing guest experiences and driving repeat patronage.
- Streamlined order processes to minimize wait times, resulting in improved customer satisfaction and increased table turnover.
- Streamlined order processes, significantly reducing wait times and boosting customer satisfaction through efficient service.
- Worked closely with kitchen staff to ensure timely delivery of orders, enhancing overall dining experience and operational flow.
Education
Nursing
Guilford Technical Community College
Jamestown, NC01.2026
Skills
- Team Leadership
- Customer Engagement
- Problem Solving
- Time Management
- Food Safety
- Multitasking
- Cash Handling
- Attention to Detail
Timeline
Server
Pandora on the Square
09.2025 - Current
Nurse Tech
Piedmont Hills
03.2024 - 12.2024
Server
Bon Bon Wings & Grill
04.2021 - 12.2023
Bottle Service
Smoking Grooves
01.2014 - 06.2015
Nursing
Guilford Technical Community College