Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Priscilla Huerta

Athens,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Highly responsible at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Retail Associate Manager

T-Mobile
01.2025 - Current
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Managed expenses and developed strategies that positioned store to perform in accordance with budget.
  • Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Mobile Expert

T-Mobile
01.2024 - 12.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • On boarding partner for new hires
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.

RBT

Hopebridge Autism Therapy Center
07.2023 - 11.2023
  • Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
  • Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
  • Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
  • Implemented interventions outlined in behavior plans with precision and accuracy.
  • Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
  • Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behaviors.

Key Holder

T-Mobile
04.2021 - 07.2023
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Assisted customers with product selection and resolving complaints.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Verified accuracy of register tills at beginning and end of shift.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Collaborated with management to determine key tasks and delegate to staff members.

Administrative Assistant

Lafayette School Corporation
09.2015 - 04.2021
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Handled confidential documents in an organized fashion according to established protocol.

Education

Some College (No Degree) - Psychology

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Skills

  • Bilingual (Spanish)
  • Office Administration
  • Information Security
  • Clerical Support
  • Highly Organized
  • Multi-Task Management
  • Time Management
  • Accounting Skills
  • Office Equipment Maintenance
  • Staff training and development
  • Customer engagement

References

References available upon request.

Languages

Spanish
Native or Bilingual

Timeline

Retail Associate Manager

T-Mobile
01.2025 - Current

Mobile Expert

T-Mobile
01.2024 - 12.2024

RBT

Hopebridge Autism Therapy Center
07.2023 - 11.2023

Key Holder

T-Mobile
04.2021 - 07.2023

Administrative Assistant

Lafayette School Corporation
09.2015 - 04.2021

Some College (No Degree) - Psychology

Indiana University - Purdue University Indianapolis

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Priscilla Huerta