Priscilla Motlhose
Human Resource Management
Gaborone
Summary
Dynamic HR/Administration professional with a proven track record at the Department of Water and Sanitation, enhancing record-keeping accuracy and reducing employee turnover. Skilled in database management and staff management, adept at mediating conflicts and leading team development. Achieved seamless integration of new hires and streamlined administrative processes, demonstrating exceptional leadership and organizational skills.
Overview
13
13
years of professional experience
Work History
Human Resource/Principal Administration Officer
Department Of Water And Sanitation
03.2014 - Current
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Managed team petty cash, purchase orders and account transactions.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Administration Officer-Intern
BUAN
11.2011 - 11.2013
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Created, prepared, and delivered reports to various departments.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
- Ensured compliance with institution policies by diligently monitoring enrollment numbers and managing waitlists accordingly.
- Developed strong relationships with department heads to facilitate smooth coordination of class scheduling and room assignments.
- Managed high-volume student enrollments for various academic courses, ensuring seamless registration experiences.
- Expedited course registrations by leveraging a comprehensive understanding of class schedules, prerequisites, and requirements.
Education
Ph.D. - Political Science
University of Botswana
Gaborone 11.2027 - Current
Master of Arts - Human Resource Management
University of Botswana
Gaborone, Botswana 04.2001 -
Skills
Administrative support
Database management
Policy and procedure modification
Database administration
Staff management
Recruitment
Leadership development
Employee relations
Team building
Performance assessment
Payroll administration
Timeline
Ph.D. - Political Science
University of Botswana
11.2027 - Current
Human Resource/Principal Administration Officer
Department Of Water And Sanitation
03.2014 - Current
Administration Officer-Intern
BUAN
11.2011 - 11.2013
Master of Arts - Human Resource Management
University of Botswana
04.2001 -
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