Priscilla Palmer
Atlanta
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Motivated Cybersecurity Intern with experience in implementing security measures for protecting network systems and data. Strong understanding of cryptology, risk assessment, vulnerability testing, and firewall management. Demonstrated skills in troubleshooting, identifying potential threats and providing solutions to enhance system security. Proven record of improving efficiency and enhancing system protection in previous internship role.
Overview
18
18
years of professional experience
2003
2003
years of post-secondary education
Work History
Administrative Assistant
Century Fire Protection LLC
Norcross
05.2025 - 07.2025
- Managed daily office operations and maintained organized filing systems.
- Coordinated meeting schedules and prepared necessary documentation for participants.
- Assisted in processing customer inquiries and provided timely responses.
- Prepared reports using Microsoft Excel for departmental review.
- Handled incoming calls and directed them to appropriate personnel promptly.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Trantor Realty
Leasing Agent
Atlanta
06.2022 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Leasing Consultant
Fogelman Management
Atlanta
03.2018 - 10.2021
- Assisted clients in property tours and lease agreements.
- Managed tenant inquiries and provided exceptional customer service.
- Coordinated leasing events to promote property features and benefits.
Administrative Assistant
PullAPart
Atlanta
01.2008 - 02.2018
- Managed daily office operations and maintained organized filing systems.
- Coordinated meeting schedules and prepared necessary documentation for participants.
- Assisted in processing customer inquiries and provided timely responses.
Education
Certificate - Cyber Security
IBM
03.2025 - 08.2025
Chattahoochee Technical College
Acworth, GASkills
- Network security
- Incident response
- Cyber threat analysis
- Data entry
- Microsoft Office
- Customer service
- Verbal communication
Timeline
Administrative Assistant
Century Fire Protection LLC
05.2025 - 07.2025
Certificate - Cyber Security
IBM
03.2025 - 08.2025
Trantor Realty
Leasing Agent
06.2022 - 02.2025
Leasing Consultant
Fogelman Management
03.2018 - 10.2021
Administrative Assistant
PullAPart
01.2008 - 02.2018
Chattahoochee Technical College