Pulane Keeletse
Gaborone
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Totalsports
11.2017 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Did daily administration work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Cashier
Mr Price
02.2015 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Bimbos
06.2013 - 09.2014
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Successfully complete 8-hour shifts,standing and moving for extended periods of time.
- Collaborated with other team members to meet goals and promote the company brand.
Education
Lobatse Senior Secondary School
Lobatse2012
Skills
- Customer Service
- Ability to multi-task
- Teamwork and Collaboration
- Reliability and punctuality
- POS system operation
- Work ethic
Timeline
Retail Sales Associate
Totalsports
11.2017 - Current
Cashier
Mr Price
02.2015 - 06.2017
Cashier
Bimbos
06.2013 - 09.2014
Lobatse Senior Secondary School
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