Qamara Girard
Atlanta
Summary
Motivated and detail-oriented student pursuing a B.S. in IT Management, with a strong foundation in logistics, supply chain management, and customer service. Eager to apply analytical and problem-solving skills in a dynamic internship environment. Passionate about process optimization, data analysis, and operational efficiency. Adept at collaborating in team settings and adapting to fast-paced work environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Inventory Team Lead
Carmax
06.2022 - 04.2023
- Optimize vehicle storage and staging, accelerating sales processes and improving lot efficiency
- Manage inventory, ensuring the timely processing of warranty and core part returns, reducing backlog by 15%
- Collaborate with sales and service teams to maintain vehicle readiness, enhancing customer satisfaction
- Prepared and presented inventory-related reports to management, providing valuable insights into operational performance and areas for potential improvement.
- Increased warehouse efficiency with effective space utilization and layout optimization strategies.
Customer Service Representative
Penske Truck Leasing
08.2021 - 04.2022
- Spearheaded the maintenance of rental fleet vehicles, achieving a 10% improvement in customer retention through timely service and upkeep
- Oversaw parts room inventory, leading to a reduction in return delays and improving operational flow
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Warehouse Associate
Home Depot
10.2020 - 08.2021
- Consistently surpassed production and quality metrics, earning recognition for efficiency and attention to detail
- Assisted in site preparation and maintenance, contributing to a 20% reduction in downtime
- Completed OSHA and safety training, ensuring compliance with workplace safety standards
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Education
B.S. - IT Management
Western Governors University
08.2025
A.S. - Logistics/Supply Chain Management
Atlanta Technical College
12.2023
High School Diploma -
Morrow High School
05.2019
Skills
- Operational Logistics Improvement
- Inventory Management
- Critical Thinking
- Information Technology
- High-Quality Customer Support
- Process Improvement
- Safety Standards Compliance
- Collaborative Team Development
Accomplishments
- Honors at Atlanta Technical College (2021-2023)
- Dean List at Atlanta Technical College (2021-2023)
- Outstanding Leadership Award at Carmax (2022)
Certification
- Certificate in Logistics and Supply Chain Technician Atlanta Technical College 2023 December
- Certificate in Supply Chain Specialist Atlanta Technical College 2023 December
- First Aid Certification
Timeline
Inventory Team Lead
Carmax
06.2022 - 04.2023
Customer Service Representative
Penske Truck Leasing
08.2021 - 04.2022
Warehouse Associate
Home Depot
10.2020 - 08.2021
A.S. - Logistics/Supply Chain Management
Atlanta Technical College
High School Diploma -
Morrow High School
B.S. - IT Management
Western Governors University
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