Summary
Overview
Work History
Education
Skills
Timeline
Class B CDL license and Weapons and Firearms license
Generic

Qanisha Pitts

Macon,GA

Summary

Dynamic Cashier Manager at Sportsman Package 1 with proven expertise in cash handling and exceptional customer service. Successfully enhanced customer satisfaction through effective team leadership and conflict resolution. Skilled in store operations and cash register management, fostering loyalty and repeat business while maintaining a calm demeanor in challenging situations.

Experienced with navigating diverse routes. Uses time management to ensure timely deliveries and uphold service standards. Skilled in vehicle maintenance, route planning, and cargo management, with strong focus on safety and efficiency.

Overview

2026
2026
years of professional experience

Work History

Cashier Manager

Sportsman Package 1
06.2016 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Box Truck Driver

JLuxe Legacy Freight Solutions
03.2023 - 02.2025
  • Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
  • Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
  • Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Communicated with dispatch -member team to report delays in transportation, minor accidents, and arrival of shipments.
  • Operated light trucks to deliver loads as far as 100 miles from home location.

Senior Caregiver

Courageous Home Health Care
2022 - 2023
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining clean and safe environment for patients, completing housekeeping tasks as needed.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Improved patient health outcomes through diligent monitoring and timely intervention.
  • Collaborated with healthcare team members to provide comprehensive care plans for each patient.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Coordinated transportation arrangements for medical appointments or other necessary errands.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Direct Support Staff Member

Rescare Homecare
03.2006 - 05.2006
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
  • Documented client progress meticulously, enabling timely evaluation and adjustment of support plans.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.

Cashier

Long John Silver's
06.2003 - 02.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Northeast Health Science Magnet High School
Macon, GA
05.2003

Skills

  • Customer service
  • Team leadership
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Store opening and closing
  • Safe driving practices
  • Defensive driving

Timeline

Box Truck Driver

JLuxe Legacy Freight Solutions
03.2023 - 02.2025

Cashier Manager

Sportsman Package 1
06.2016 - Current

Direct Support Staff Member

Rescare Homecare
03.2006 - 05.2006

Cashier

Long John Silver's
06.2003 - 02.2005

Senior Caregiver

Courageous Home Health Care
2022 - 2023

High School Diploma -

Northeast Health Science Magnet High School

Class B CDL license and Weapons and Firearms license

Obtained Class B Commercial Driver's License on 01/10/2020.

Obtained Georgia Weapons Carry License on 06/24/2020.

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Qanisha Pitts