Qeteria Stephens
Loganville
Summary
With a proven track record in the Water Treatment and Laboratory Scientific Methods. I excel in water quality testing and fostering team collaboration. My expertise in applied SCADA system operation and innovation solutions in quality assurance have significantly enhanced operational efficiency. Another enhancement of my applied skills is my successful extensive professional and collegiate experience in science research in environmental conservation. I'm recognized for utilizing subject matter expertise to surpass objectives.
Resourceful Water Operator known for high productivity and efficient task completion. Possess specialized skills in water quality monitoring, system maintenance, and regulatory compliance. Excel in problem-solving, teamwork, and communication, ensuring smooth operation of water treatment processes and distribution systems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Water Operator
Inframark
Auburn
02.2025 - Current
- Operated water treatment facilities to ensure compliance with regulations.
- Monitored equipment performance and conducted routine maintenance checks.
- Collaborated with team members to optimize water quality processes.
- Operated and troubleshot a startup ultra-membrane filtration treatment facility using Memcor/DuPont technology .
- Analyzed water quality, with iron and manganese concentrations.
Course Developer
The Water Tower
Buford
02.2024 - 08.2024
- Developed course outliners and objectives to meet educational standards
- Developed curriculum and researched learning materials to increase comprehension
- Created detailed lesson plans for instructors to follow in the classroom
- Researched, wrote, and edited instructional material for courses
Drinking Water Operator
Dekalb County Watershed Management
Doraville
10.2021 - 01.2023
- Backwashed filters remove dirt, grime, and build up manually and using SCADA. Not to exclude filter management requirements
- Inspected equipment and/or monitored operating conditions, meters, and gauges to determine load requirements and detect malfunctions
- Inspected water quality and levels and reported and recorded findings to supervisors
- Responded to plant emergencies and equipment breakdowns by contacting appropriate supervisors and adhering to protocols
- Used SCADA system to maintain a proper functioning facility and distribution system
- Conducted daily inspections of the facility's equipment and reported any issues to management
- Reviewed safety protocols regularly to always ensure safe working conditions
- Participated in training sessions to stay up to date on new technologies used in modern water treatment plants
- I initiated and took full advantage of my training opportunities through a digital platform to maintain CEU points with GRWA.
- Operated and monitored water treatment plant system and the distribution system to ensure efficient operations
- Monitored SCADA for alarms or malfunctions in the water distribution system
- Took the initiative to review drawings (blue-prints) and as-builds of various treatment facilities
- Practiced peer to peer sharing and support by signing co-workers up for various CEU classes
QA/QC Manager
Slater Infrastructure
Alpharetta
01.2016 - 10.2021
- Developed and implemented quality assurance procedures to ensure compliance with customer requirements
- Maintained records of all inspections activities including test performance, results obtained
- Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions
- Provided support and guidance to colleagues to maintain a collaborative work environment
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met
- Worked successfully with an intellectually/skilled diverse group of coworkers to accomplish goals and address issues related to our products and services
- Managed inventory and supplies to ensure materials were available when needed
- Maintained updated knowledge through continuing education and advanced training
- Troubleshot product issues and resolved problems
Senior Laboratory Analyst
Dekalb County Watershed Management
Doraville
08.2006 - 01.2016
- Interpreted test results and determined need for re-testing
- Maintained records of all laboratory activities including data entry into relevant database
- Performed routine maintenance on lab instruments such as pH meters and microscopes
- Employed scientific methods to promote quality of collected samples and stored specimens
- Cleaned and prepared lab equipment for solutions, specimens, and samples
- Performed routine checks on sensitive lab equipment to achieve consistent and high performing functionally
- Kept lab space and equipment clean to prevent contamination with hazardous substances
- Analyzed samples from raw materials, monitored quality of products, and troubleshot possible causes of deviations
- Completed day-to-day duties accurately and efficiently
- Collaborated closely with team members to achieve project objectives and meet deadlines
- Exceeded customer satisfaction by finding creative solutions to problems
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Identified needs of customers promptly and efficiently
Education
Bachelor of Science - Environmental Science
Savannah State University
Savannah, GeorgiaSkills
- Subject matter expertise
- Safety Protocol adherence
- Course Evaluation
- Water Treatment Expertise
- SCADA system operation
- Water Quality Testing
- Record keeping and reporting
- Standard Operational Procedures
- Chemical handling proficiency
- Collaborative Research
Certification
- Laboratory Analyst Georgia Secretary of State
- Drinking Water Class I Operator Georgia Secretary of State
- Wastewater Class III Operator Georgia Secretary of State
- Hazwoper24 Certification (360 Training)
- PFAS Course of Completion (AWWA)
- Pipe Material Course Certification of Completion (AWWA)
- HIPPA+ For Business Associates Cert of Completion (360 Training)
Accomplishments
- Who's Who Among Scholars
- National Dean's List
- Hope Scholarship
- Junior Women of Excellence
- Cum Laude
- Completion of Workforce/Internship program at an EPD certified facility
- Completed the building of The Water Tower's Workforce Laboratory Course approved by The GA S.O.S Licensing Board
References
Reference available on request.
Research
- Soil and Hydrology at Savannah River Site, 2002
- The Mineralization of Georgia and Florida Soils, 2003
- Cyanobacteria Laboratory Program, 2020
Activities
- Volunteered with Habitat for Humanity
- Volunteered with The Atlanta Food Bank
- Volunteered with a local Gwinnett County School
- Volunteered since high school
Timeline
Water Operator
Inframark
02.2025 - Current
Course Developer
The Water Tower
02.2024 - 08.2024
Drinking Water Operator
Dekalb County Watershed Management
10.2021 - 01.2023
QA/QC Manager
Slater Infrastructure
01.2016 - 10.2021
Senior Laboratory Analyst
Dekalb County Watershed Management
08.2006 - 01.2016
Bachelor of Science - Environmental Science
Savannah State University