Quanda Jenkins
Atlanta
Summary
Dedicated and highly organized healthcare professional with over 10 years of experience in mental health, senior care, and activity coordination. Adept at supporting clinical teams, leading therapeutic programs, and ensuring high-quality care for diverse populations, including pediatric, geriatric, and behavioral health patients. Demonstrates excellent leadership, multitasking, and interpersonal skills in fast-paced environments. Authorized to work in the U.S. for any employer.
Overview
15
15
years of professional experience
Work History
Lead Mental Health Technician
Aya Healthcare – Valleywise Hospital
Phoenix
04.2025 - Current
- Provided referrals for additional resources outside the facility when appropriate.
- Provided psychoeducation to families about their loved one's condition and treatment plan recommendations.
- Coordinated with other departments to ensure seamless delivery of care.
Lead Mental Health Technician
Aya Healthcare
Seattle
10.2024 - 03.2025
- Company Overview: Seattle children's hospital
- Provides direct care to individuals with mental health conditions or behavioral disorders, assisting in their treatment by observing behavior, implementing treatment plans under the supervision of medical professionals, and supporting daily living activities, often in settings like hospitals, clinics, or community programs; their key responsibilities include monitoring patient behavior, facilitating therapeutic activities, documenting progress, and responding to crisis situations
- Seattle children's hospital
Activity Director
THE CARLISLE PALM BEACH
Lantana
09.2022 - 09.2024
- I plan and oversee recreational events and programs most commonly in a facility for the elderly or disabled. I create and lead activities like arts and crafts, music, dance, and sports to develop their social skills and promote active, healthy lifestyles.
Activity Director
Tuscan Gardens of Delray Beach
Delray Beach
06.2020 - 08.2022
- I create and handle the logistics for daily, weekly, and monthly events in an effort to engage clients, residents, or patients. I will speak to participants to get feedback, manage employees, volunteers and resources, and deliver fun, safe events while on time and under budget.
PCT /PCU (Patient Care Technician)
HCA Florida JFK Hospital
Atlantis
09.2019 - 03.2021
- Provided high-quality patient care under the supervision of nursing staff, assisting with both clinical and non-clinical tasks to support optimal patient outcomes.
- Assisted patients with mobility, positioning, and transfers to ensure safety and comfort.
- Supported patients with personal care activities, including bathing, grooming, and daily living needs.
- Monitored and reported changes in patients physical, mental, and emotional conditions to nursing staff for timely intervention.
- Accurately documented patient information and care activities in medical records.
- Maintained a clean, organized, and safe patient environment, ensuring proper functioning of medical equipment and adherence to infection control protocols.
Activity Coordinator
MorseLife
West Palm Beach
12.2018 - 05.2020
- I was responsible for planning, overseeing, and directing the operations, services, staff, and Working with management to determine the best time, budget, location, and staff support for an activity with initiative and discretion within established guidelines.
Mental Health Technician II
Aya Healthcare
Syracuse
08.2018 - 12.2018
- Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. Performs basic patient care activities of daily living within unit specific and takes and records vital signs and I/Os
Activity Coordinator
Brookdale Senior Living
West Palm Beach
08.2016 - 07.2018
- Responsible for planning, organizing, and overseeing a variety of activities and events for a group of people, such as residents in a care facility, students at a school, or guests at a resort, by developing schedules, promoting participation, managing budgets, and ensuring a safe and enjoyable experience for all participants, often by tailoring activities to individual needs and interests; they may also coordinate with other staff members to facilitate events and gather feedback to improve programming.
Activity Coordinator
Grand Villa Assisted Living
Boynton Beach
05.2014 - 08.2016
- Implements and participates in activation, life skills, recreational, and/or social activities designed to meet the needs of clients, providing demonstrations as required. Adapts and modifies established activities to meet the special needs of clients
Child and Youth Program Lead
Urban Youth Impact
West Palm Beach
09.2012 - 07.2016
- Providing guidance, assistance, and mentoring to CY Program Assistants, Developing curriculum outlines and lesson plans, Managing the indoor and outdoor environment, Developing relationships and interactions with children and youth, Supervising children and youth, Communicating with parents and employees, Performing assessments and Ensuring compliance with policies and procedures.
Youth Behavioral Specialist
Hopebridge
Tallahassee
06.2010 - 08.2012
- Develop and implement strategies for positive student behavior management. Direct and schedule activities of staff engaged who are implementing student behavior plans. Establish and maintain effective working relationships with parents/guardians, district employees and outside contractors
Lead Behavioral Health Technician
Cayer Behavioral Group
Tallahassee
06.2010 - 08.2012
- Collects data (i.e., vital signs, weights, I&O) for initial, shift and ongoing assessment of each patient as delegated by the RN per Department/Unit standards.
- Completes patient safety rounds and contraband checks.
- Demonstrates effective problem solving skills and recommends ideas for change/improvement within the framework of unit, department, and hospital standards and goals/outcomes.
- Supervises patients always, ensures the meeting of patient's basic needs.
- Provide needed supports to improve treatment outcomes.
- Models positive behavior and effective problem solving techniques.
- Assists with structured group activities.
- Completes required documentation, forms and reports per policy.
Education
Associate - Healthcare Management
Tallahassee Community College
Tallahassee, FL08.2012
Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2010
Skills
- Behavioral Health Support
- Activity & Program Coordination
- Senior & Pediatric Care
- Vital Signs & Documentation
- HIPAA Compliance
- Crisis Intervention
- Patient Safety & Infection Control
- Event Planning & Budgeting
- Dementia & Memory Care
- Training & Team Leadership
- Electronic Medical Records (EMR)
- Strong Communication & Interpersonal Skills
- Social Media & Community Engagement
- Yardi Microsoft Office Google Suite
Timeline
Lead Mental Health Technician
Aya Healthcare – Valleywise Hospital
04.2025 - Current
Lead Mental Health Technician
Aya Healthcare
10.2024 - 03.2025
Activity Director
THE CARLISLE PALM BEACH
09.2022 - 09.2024
Activity Director
Tuscan Gardens of Delray Beach
06.2020 - 08.2022
PCT /PCU (Patient Care Technician)
HCA Florida JFK Hospital
09.2019 - 03.2021
Activity Coordinator
MorseLife
12.2018 - 05.2020
Mental Health Technician II
Aya Healthcare
08.2018 - 12.2018
Activity Coordinator
Brookdale Senior Living
08.2016 - 07.2018
Activity Coordinator
Grand Villa Assisted Living
05.2014 - 08.2016
Child and Youth Program Lead
Urban Youth Impact
09.2012 - 07.2016
Youth Behavioral Specialist
Hopebridge
06.2010 - 08.2012
Lead Behavioral Health Technician
Cayer Behavioral Group
06.2010 - 08.2012
Associate - Healthcare Management
Tallahassee Community College
Diploma -
Royal Palm Beach High School