Quantay Rice
Atlanta
Summary
Hardworking employee with customer service, multitasking and time management abilities. Ability to work independently and as team player. Devoted to giving every customer a positive and memorable experience.
Dependable Delivery Driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Amazon Delivery Driver
First Touch Logistics
03.2024 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Crew Member
Wendy's
05.2023 - 01.2024
- Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
- Monitored product freshness and rotation of stock on shelves, freezers and warmers according to company guidelines.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Quickly and efficiently processed payments and double checked accuracy of orders for customer satisfaction.
Restaurant Team Member
Jimmy John's
08.2022 - 06.2023
- Provided excellent customer service by taking orders accurately and efficiently.
- Prepared and cooked sandwiches, wraps, salads, and other food items according to customer specifications.
- Trained new employees on proper sandwich-making techniques and procedures.
- Monitored product quality and freshness throughout shift.
Warehouse Associate
Amazon
10.2022 - 02.2023
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Ensured safety protocols were followed at all times while operating machinery.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Education
High School Diploma -
National Academy Foundation
Baltimore, MD06-2018
Skills
- Safety Procedures
- Effective team player
- Problem-Solving
- Attention to Detail
- Customer Service
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Heavy lifting
- GPS navigation
- Order picking and processing
Volunteer
- Covenant House Georgia- Assist with youth participation of music workshops and events. Contribute as talent and peer specialist as needed.
Education and Training
other
Timeline
Amazon Delivery Driver
First Touch Logistics
03.2024 - 02.2025
Crew Member
Wendy's
05.2023 - 01.2024
Warehouse Associate
Amazon
10.2022 - 02.2023
Restaurant Team Member
Jimmy John's
08.2022 - 06.2023
High School Diploma -
National Academy Foundation
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