Queen Booth
Mableton
Summary
Accomplished hospitality executive with 10+ years of progressive leadership in luxury, full-service, and extended stay hotel operations. Proven track record of driving operational excellence, increasing profitability, and elevating guest satisfaction across multiple properties. Adept at leading diverse teams, optimizing budgets, and aligning performance with brand standards.
Overview
11
11
years of professional experience
Work History
Operations Manager
Stablegold Hospitality
Duluth
03.2022 - Current
- Oversee operations for a portfolio of 17 across the United States.
- Improved average RevPPR by 18% through operational streamlining and dynamic pricing strategies.
- Led post-COVID operational protocols, increasing guest satisfaction scores by 22%.
- Mentored 17 General Managers and reduced turnover by 35%.
- Spearheaded $5M cost savings initiative through vendor negotiations and sustainability programs.
Area Manager
Stablegold Hospitality
Atlanta
06.2020 - 03.2022
- Developing business strategies for revenue growth.
- Assigning workloads and training team members.
- Addressing performance issues and resolving customer concerns.
General Manager
Stablegold Hospitality
Decatur
02.2015 - 06.2020
- Controlled operations and maintained budgets.
- Enforced property regulations and supervised staff.
- Managed audits, inventory, and supply usage.
- Oversaw payroll systems and approved timecards.
- Responsible for profit and loss control.
Education
Diploma - Communications
Edward Waters College
Jacksonville, GASkills
- Multi-Property Management
- Strategic Operational Planning
- Budgeting & P&L Oversight
- Guest Experience Enhancement
- Team Development & Leadership
- SOP & Brand Compliance
- Quality Assurance & Audits
- Revenue Growth & Cost Control
- Vendor & Stakeholder Relations
Awards
- Top 35 under 35 for GA Young Professionals
- Area/General Manager of the Quarter - 5 Quarters
- Employee of the Year 2015
Personal Information
Title: Operations Manager
Timeline
Operations Manager
Stablegold Hospitality
03.2022 - Current
Area Manager
Stablegold Hospitality
06.2020 - 03.2022
General Manager
Stablegold Hospitality
02.2015 - 06.2020
Diploma - Communications
Edward Waters College