Queen-Esther Raphael
Dacula,Georgia
Summary
Experienced with laboratory procedure, emergency medical procedures and patient care. Utilizes advanced skills in quick decision-making and effective communication to support critical operations. Knowledge of emergency protocols and team collaboration to ensure optimal patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Laboratory Phlebotomist
Goal Plastic Surgery
03.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Emergency Room Technician
Northside Hospital Forsyth
01.2022 - 03.2023
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Worked with nurses to assess patients and prepare for tests and procedures.
Patient Care Technician
Golden Home Services
04.2018 - 01.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Laboratory Assistant
Bonne Sante Hospital
01.2012 - 01.2018
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Education
Certificate of Technical Studies - Medical Assistant
PCT Institute
Garden City, MI12-2019
Bachelor of Science - Medical Microbiology And Bacteriology
Imo State University
Owerri11.2013
High School Diploma -
Pentecost High School
Lagos06.2009
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Emergency medical procedures
- Splinting techniques
- Patient transport
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Certification
- Certified Phlebotomy Technician (CPT)- National Healthcare Association (NHA)
- Basic Life Support (BLS)- American Heart Association or Red Cross
Timeline
Laboratory Phlebotomist
Goal Plastic Surgery
03.2023 - Current
Emergency Room Technician
Northside Hospital Forsyth
01.2022 - 03.2023
Patient Care Technician
Golden Home Services
04.2018 - 01.2022
Laboratory Assistant
Bonne Sante Hospital
01.2012 - 01.2018
Certificate of Technical Studies - Medical Assistant
PCT Institute
Bachelor of Science - Medical Microbiology And Bacteriology
Imo State University
High School Diploma -
Pentecost High School
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