Queen Ofumala
Atlanta
Summary
A Superior interpersonal and communication skills to foster meaningful relationships with students, staff and parents with demonstrated ability to consistently individualize instruction, based on student's needs and interest.
Motivated Teacher dedicated to children's educational needs and development. Well-versed in presenting comprehensive lesson plans and assessing and recording student progress. Focused and diligent professional with in-depth knowledge of teaching best practices and strong moral values.
Overview
12
12
years of professional experience
Work History
Teacher and Test Scorer
Data Recognition Corporation
Atlanta
03.2025 - 05.2025
- Scored a high volume of standardized student assessments in strict accordance with established
- scoring rubrics, guidelines, and quality standards.
- Applied detailed evaluation criteria to ensure consistency, accuracy, and reliability of test results
- across multiple content areas.
- • Participated in mandatory training, calibration, and qualification activities to maintain scoring
- alignment and compliance.
- • Met or exceeded daily productivity and accuracy benchmarks while working under tight deadlines.
- • Maintained confidentiality and adhered to data security protocols when handling sensitive student
- Information.
Customer Advisor (Remote)
Apple
Smyrna
01.2020 - 12.2023
- Handled all customer complaints professionally, putting customer satisfaction first.
- Helped customers with billing cycles, due dates, and extensions questions and concerns.
- Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products.
- Greeted customers and assisted them in finding items.
- Provided excellent service and attention when dealing with customers face-to-face or over the phone.
- Answering customer questions about merchandise and pricing.
- Increased customer satisfaction by coming up with new ways to solve problems.
- Interacted with customers in a genuine and pleasant manner.
- Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues.
- Provided prompt and courteous assistance to customers in person and over the phone.
- Smyrna, GA
Teacher and Test Scorer
Excellence College
01.2013 - 12.2015
- Scored standardized tests and assessments according to established guidelines and scoring rubics.
- Maintained accuracy and consistency in scoring practices to ensure reliablity and validity of assessment result.
- Worked efficiently within deadlines to meet scoring quotas and deliver timely feedback to test takes.
- Participated in scorer training sessions to enhance scoring proficiency and calibration
- Lagos State
Teacher and Test Scorer
Providence College
01.2013 - 12.2015
- Provide individualized instruction and support to students, fostering a positive and inclusive learning environment.
- Demonstrate accurate scoring by applying the scoring criteria and standards.
- Identify where students need additional help to prepare for higher education.
- Collaborated with colleagues to analyze assessment data and modify instructional strategies as needed.
- Lagos State
Education
Bachelor of Arts -
University of Lagos
Lagos, LASkills
- Communication
- Leadership
- Time Management
- Problem Solving
- Critical Thinking
- Team work
- Classroom Management
Personal Information
Title: Teacher
Timeline
Teacher and Test Scorer
Data Recognition Corporation
03.2025 - 05.2025
Customer Advisor (Remote)
Apple
01.2020 - 12.2023
Teacher and Test Scorer
Excellence College
01.2013 - 12.2015
Teacher and Test Scorer
Providence College
01.2013 - 12.2015
Bachelor of Arts -
University of Lagos