QUENTAVIOUS WHEELER
Decatur
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ground Maintenance/Customer Service Representative
Dekalb County Parks and Recreations
11.2018 - 05.2024
- Build strong relationships with customers through friendly and personalized interactions
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Motor Transport Operator/Unit Armorer
U.S. Army
08.2015 - 01.2018
- Managed loads, unloads, and safety of personnel being transported
- Secure and control weapons and ammunition in security areas
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
Education
Bachelor of Arts - Film & Media
Georgia State University
Atlanta, GA05.2025
Associate of Arts - Film And Media
Georgia State University
Atlanta, GA08.2023
Skills
- Microsoft Office: Word
- Microsoft Office: PowerPoint
- Decision Making Skills
- Advanced Technology Skills
- Teamwork Skills
- Honesty and Integrity
- Customer Service (Clerical/Technical)
- Attention to Detail
Certification
- Real Estate Salesperson License - GA Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
Timeline
Ground Maintenance/Customer Service Representative
Dekalb County Parks and Recreations
11.2018 - 05.2024
Motor Transport Operator/Unit Armorer
U.S. Army
08.2015 - 01.2018
Bachelor of Arts - Film & Media
Georgia State University
Associate of Arts - Film And Media
Georgia State University
- Real Estate Salesperson License - GA Real Estate Commission.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
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