Quilance Evans
Jackson
Summary
Results-oriented Construction Professional with 4 years of project management experience and a solid background in customer service. Skilled in executing projects, ensuring safety compliance, and enhancing operational efficiency. Committed to fostering strong client relationships and delivering on project objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CMT Technician
NOVA Engineering & Environmental
Locust Grove
06.2024 - Current
- Conducted field and lab testing, including slump/air tests for concrete and compaction tests for soil and asphalt, ensuring material quality and compliance with project specifications.
- Monitored project sites to ensure compliance with blueprints, contract documents, and local building codes.
Recorded test data and generated daily electronic reports for project managers and clients. - Collected material samples and transported them to the lab for comprehensive analysis.
- Adhered to strict safety standards while operating radiation-monitored equipment such as nuclear density gauges, contributing to a safe work environment and regulatory compliance.
CMT Technician
UNITED CONSULTING GROUP
Norcross
07.2022 - 05.2024
- Conducted routine medical tests and analyzed patient samples, contributing to accurate diagnostics.
- Documented test results and maintained accurate records, supporting regulatory compliance.
- Trained new staff on laboratory protocols and safety procedures, ensuring adherence to standards.
Customer Service Representative
Sitel Group
South Carolina
10.2021 - 04.2022
- Provided support for product troubleshooting and service-related questions to 100 or more customers daily
- Managed high call volumes, ensuring consistent adherence to quality service standards.
- Collaborated with team members to develop customer satisfaction strategies, improving overall customer experience.
- Documented customer interactions in system, enabling accurate tracking and follow-up.
Package Handler
FEDEX
Kennesaw
03.2019 - 06.2020
- Loaded 25+ trucks each shift with 200+ packages for timely delivery to businesses and customers
- Scanned, weighed, and organized packages to streamline preparation for shipment
- Collaborated with manager and team leads to complete teamwork projects on schedule
Education
High School Diploma -
Douglas County High School
Douglasville, GA01-2010
Skills
- Concrete testing
- Laboratory protocols
- Quality assurance
- Safety compliance
- ACI Certified 2024
- Project monitoring
- Field documentation
- Time management
- Problem solving
- Collaboration
- Staff training
- Client communication
- Attention to detail
Certification
- ACI Certification
- OSHA 30
- Nuclear gauge
Timeline
CMT Technician
NOVA Engineering & Environmental
06.2024 - Current
CMT Technician
UNITED CONSULTING GROUP
07.2022 - 05.2024
Customer Service Representative
Sitel Group
10.2021 - 04.2022
Package Handler
FEDEX
03.2019 - 06.2020
High School Diploma -
Douglas County High School