Quintasia Baker
Ludowici,Ga
Summary
Accomplished Manager of Operations with a proven track record in the United States Army, showcasing expertise in equipment accountability and fostering team collaboration. Skilled in operating vehicles and leading safety initiatives, significantly enhanced operational efficiency and compliance. Personal leadership has been instrumental in maintaining assets valued over $1.4 million, demonstrating a keen ability to balance strategic oversight with meticulous attention to detail.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Unites States Army
Hinesville, GA
06.2017 - 01.2025
- Efficiently managed personnel files for a company for 263 soldiers, maintaining confidentiality while keeping records up-to-date and organized.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Participated in job fairs to recruit new talent.
- Tracked various statistics and kept detailed records to support human resources department.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Manager of Operations
United States Army
Fort Stewart, GA
01.2022 - 01.2025
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Collaborated with 25 other unit heads to align organizational goals and maximize efficiency across all departments.
- Reduced operational risks while organizing data to forecast performance trends.
- Partnered with 6 different companies and suppliers to effectively manage and budget.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Supply Specialist
United States Army
Fort Bragg, NC
06.2017 - 01.2025
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Applied knowledge of Federal Acquisition Regulations to achieve divisional compliance.
- Created work instructions to align with Project Management Business Process (PMBP) and ISO standards.
- Maintained accountability for assets valued in excess of $1,400,670.
- Supervised handling of deliverables and contract closeouts.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
Motor Transport Operator
United States Army
Hinesville, GA
06.2017 - 01.2025
- Promoted a culture of safety within the motor transport section by conducting over 2,000 regular briefings on best practices and risk mitigation strategies.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Completed preventive maintenance and mechanical repairs on over 650 vehicles.
- Led a team of Motor Transport Operators through rigorous training exercises, fostering teamwork and honing individual skills to meet mission objectives.
- Ensured mission success by effectively prioritizing tasks based on shifting requirements during high-tempo operations periods.
- Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
- Contributed to unit preparedness by maintaining an in-depth understanding of equipment capabilities, limitations, and maintenance requirements.
Cashier Team Lead
Hardees Resturamt
Suffolk, VA
05.2010 - 05.2017
- Streamlined cashier operations for improved productivity leading to reduced wait times.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Assisted over 6,000 customers by answering questions and fulfilling requests.
- Trained, mentored, and developed 23 new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Increased customer loyalty and retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Education
Bachelor Of Dental Science - Dental
Savannah Technical College
Savannah, GAKings Fork High School
Suffolk, VA06.2017
Skills
- Operating vehicles
- Defensive driving
- Heavy equipment operation
- Transportation regulations
- Equipment inspection
- Equipment accountability
Accomplishments
Highest rank of Staff Sergeant in the United States Army.
Combat life saver
Former Airborne soldier
Certification
Army achievement metal
Certificate of Achievement from the Army
Global war and terrorism metal
NCO public development metal
Timeline
Manager of Operations
United States Army
01.2022 - 01.2025
Human Resources Assistant
Unites States Army
06.2017 - 01.2025
Supply Specialist
United States Army
06.2017 - 01.2025
Motor Transport Operator
United States Army
06.2017 - 01.2025
Cashier Team Lead
Hardees Resturamt
05.2010 - 05.2017
Kings Fork High School
Bachelor Of Dental Science - Dental
Savannah Technical College