QUIN'TIA HENDERSON
Atlanta
Summary
Detail-oriented college student with a strong background in retail and customer service. Successfully processed high-volume online orders while ensuring a positive experience for customers. Recognized for exceptional teamwork, communication, and organizational skills, contributing to operational efficiency. Aspiring certified nursing assistant with plans to start training in June 2026.
Overview
1
1
year of professional experience
Work History
Online Pickup & Delivery (OPD) Associate
Walmart
Toledo
10.2024 - 08.2025
- Processed high-volume online orders by picking, staging, and organizing merchandise accurately
- Achieved daily performance goals by focusing on efficiency, speed, and attention to detail
- Resolved customer inquiries and facilitated positive pickup/delivery experiences
- Maintained inventory accuracy by restocking and tracking items using handheld systems
- Coordinated with team members to support smooth operations and maintain a safe work environment
Sales Associate / Cashier
Foot Locker
Toledo
03.2024 - 08.2025
- Operated cash registers, handled transactions, and balanced cash drawers accurately
- Provided customer service by assisting with purchases and recommending products, enhancing customer satisfaction
- Resolved customer concerns, returns, and online order issues
- Organized sales floor to improve customer experience and support achievement of store sales goals
- Supported onboarding of new employees by creating training materials and offering guidance for a smoother transition
Education
Bachelor of Arts - Criminal Justice, Business
Clark Atlanta University
Atlanta, GA05-2026
High School Diploma -
Roberts S. Rogers High School
Toledo, OH05-2025
Skills
- Order Fulfillment
- Order processing
- POS Systems
- Inventory Management
- Operational Efficiency
- Attention to Detail
- Time Management
- Adaptability
- Teamwork
- Communication
- Customer Service
Additional Information
English, Fluent, Spanish, Basic, True, 06/26, Volunteer Hours Completed, 100+, Daycare Assistant Volunteer, 40+, Member, National Council of Negro Women (NCNW), Member, Unlock Her (Clark Atlanta University)
Timeline
Online Pickup & Delivery (OPD) Associate
Walmart
10.2024 - 08.2025
Sales Associate / Cashier
Foot Locker
03.2024 - 08.2025
Bachelor of Arts - Criminal Justice, Business
Clark Atlanta University
High School Diploma -
Roberts S. Rogers High School