Rachel Brock
Mableton
Summary
Dynamic and detail-oriented optical professional with extensive hands-on experience in lens production, polishing, coating, and finishing. Exceptional customer service skills and a strong entrepreneurial spirit complement technical expertise and reliability. Proven ability to drive business growth and operational efficiency through strategic planning, financial management, and effective team leadership. A history of developing and executing innovative strategies that enhance profitability and productivity underscores a dedication to excellence in every endeavor.
Overview
5
5
years of professional experience
Work History
Optical Engineer / Optical Finishing Technician
Better Optics
01.2022 - 01.2025
- Block lenses with precision for optimal alignment.
- Operate lens generating equipment to shape lenses accurately.
- Polish lenses to meet quality and visual standards.
- Apply coatings to lenses, ensuring durability and performance.
- Perform optical finishing processes to meet customer specifications.
- Assist in lens mounting and frame alignment tasks.
- Assembled eyeglass frames and lenses.
- Assisted in training new employees on proper techniques and procedures for a consistent, high-quality finish.
- Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
Driver / Personal Shopper
Independent Grocery Delivery Service
01.2021 - Current
- Deliver groceries and essential goods promptly and accurately.
- Maintain a consistent 5-star customer satisfaction rating.
- Communicate effectively with clients to ensure order accuracy and meet special requests.
- Manage scheduling and routing for efficiency.
Owner / Designer
Hex & Hue
- Current
- Founded and operate a custom sublimation and vinyl design business.
- Create personalized products including tumblers, shirts, and accessories.
- Manage all aspects of business operations including design, production, marketing, and customer service.
- Develop brand identity and maintain strong client relationships.
Education
High School Diploma -
Skills
- Lens Blocking & Generating
- Lens Polishing & Coating
- Optical Finishing
- Basic Lens Mounting
- Customer Service & Communication
- Order Accuracy & Timely Delivery
- Graphic Design (Sublimation & Vinyl)
- Business Management & Marketing
- Time Management & Attention to Detail
Timeline
Optical Engineer / Optical Finishing Technician - Better Optics
01.2022 - 01.2025
Driver / Personal Shopper - Independent Grocery Delivery Service
01.2021 - Current
Owner / Designer - Hex & Hue
- Current
South Cobb High School - High School Diploma,